Refund

[DawnC]

Only the IRS can give you any information about the processing of an accepted tax return and they do not share processing information with us, unfortunately.   If you spoke with 2 people at the IRS that saw no issues with your return, I suggest contacting a taxpayer advocate if you do not hear something soon.  Other IRS contact information can be found here.  

The Taxpayer Advocate Service is an independent organization within the IRS and is your voice at the IRS.  Their job is to ensure that every taxpayer is treated fairly and that you know and understand your rights.   They offer free help to guide you through the often-confusing process of resolving tax problems that you haven't been able to solve on your own. Remember, the worst thing you can do is nothing at all.

TAS can help if you can't resolve your problem with the IRS and:

• Your problem is causing financial difficulties for you, your family, or your business.
• You face (or your business is facing) an immediate threat of adverse action.
• You've tried repeatedly to contact the IRS but no one has responded to you, or the IRS hasn't responded by the date promised.  You said they told you 10 weeks, so you may need to wait that time period before contacting TAS.    @smitty152473

@vhouston1922 - - Also, see this discussion where a user explains how to use the IRS automated phone system prompts to get to a live agent quicker. 

[jpoull]

yes, I am having the same problem! I haven't received my federal refund but I did receive my state and stimulus. My federal is still processing and I filed them early February and still nothing. I can't get through to the IRS because high volume calls. 

[J1pend]

Was accepted on February 13th still no refund. Says it still processing. Others have got their refund that filed later. We need some help or mass explanation. Has anyone heard anything or been able to get thru IRS phone? 

[hinsch15]

Same here.. very frustrating at this point mine was accepted on February 12th and I'm still waiting as well

[ceddycedd314]

 You’re not alone I am currently having that same problem. I filed mine January 21 and was excepted February 12.  The IRS should have both my federal and state. My federal is highlighted green with the amount of $1800, theres is not an amount on the state part. As of 2-3 weeks ago the bar became all blue and that was the last update I’ve seen. It still says the same thing when I log in and it has been well over 21 day. When I try the where my refund and the other tools they both say refund is still being processed and a date will be available blah blah blah. I need some help badly please anyone. 

[DoninGA]

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@ceddycedd314 wrote:

 You’re not alone I am currently having that same problem. I filed mine January 21 and was excepted February 12.  The IRS should have both my federal and state. My federal is highlighted green with the amount of $1800, theres is not an amount on the state part. As of 2-3 weeks ago the bar became all blue and that was the last update I’ve seen. It still says the same thing when I log in and it has been well over 21 day. When I try the where my refund and the other tools they both say refund is still being processed and a date will be available blah blah blah. I need some help badly please anyone. 

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The IRS does not have your state tax return.  If you e-filed the state tax return and it was accepted by your state then use this TurboTax support FAQ for checking the status of a state tax refund - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

The date you see on the TurboTax Tax Home web page is only an Estimate of when the tax refund will be issued based on the IRS Target if issuing a tax refund within 21 days after the tax return is Accepted by the IRS. 

The IRS is extremely backlogged with prior year 2019 tax returns, 2020 tax returns, stimulus payment processing and the requirements put on the IRS by the Congress for the American Rescue Plan Act.

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

Go to this IRS website for IRS operations - https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

[Tabzmaniandevil92]

So if you check the transcript page it should be able to tell you when you’ll get it. I should be getting my refund no later than the 10th of this month

[Laynestaleyjr]

Yes I got through to irs and was told that they were just really behind trying to get all the stimulus checks and returns sent out and it would be up to ten weeks before the were all out.I’ll tell you how to get through to them.call the irs number,it will either say thank you for calling or welcome to irs,after it says welcome press for English,then hit 2-1-3-2 don’t enter Ssn  and it’ll take you to another line,then hit 2-4... then it may be an hour wait but that’s how to get through to them...good luck.

[yumasgirl2]

Yes, exactly!!! I'm very tired if waiting. I'm not working and we desperately need the money. But more so it's stressing be out. I'm tied if checking and getting disappointed. You'd think that they could at least tell us a date. What can we do? Who can help us? @ what's up with my refund

[smitty152473]

Tabz. I can't even setup account to check my transcripts. I don't have credit cards, or mortgage, I rent, and cars paid for. I don't have a loan. I tried setting up a account but can't without that "Personal information ". Any other ideas of how I can setup account to view transcripts? Really can use the refund. And irs told me if i don't hear anything within 10 weeks to get back ahold of them. Was accepted on the 13th of February and still waiting. Wmr site says refund is still being processed and a refund date will be given when available. Any help on how I can access transcripts with that information?? If so please lmk. Thanks.

[smitty152473]

Yea was a hr and 43 minutes to hear guy tell me return looked fine and refund was transferred to returns department and could have to wait 10 weeks for refund. No other information given. And wmr site says your refund is still being processed and a refund date will be given when available. Did you get an refund date or you waiting as well??? 

[smitty152473]

Yea I got through. When they ask.you to put in social security number...Dont. put in your employee Identification number and you will get through. Be prepared to wait. I got through and they couldn't find any issues other than tt putting information on line 30..

Due to stimulus money I believe and that threw refund to returns department. Was told they are understaffed and between trying.to get last years returns out and the stimulus money as well as this years tax refunds they are way behind and if I haven't received anything or received return call back after 10 weeks after being accepted which for.me was the 13th of February. Sucks but hurry up and wait. 

[smitty152473]

You can setup a account through irs website get a copy of your transcripts and should give you a refund date. I don't have the information needed so I'm still waiting without a return date. They told me when I spoke on the phone with them that if I don't hear anything within 10 weeks call them back. Such bs when this year other than previous years I really need refund. Usually for back within 2 weeks but this stimulus bull**bleep** messed everything up.  🤬

[Tjcdmr1]

I filed my taxes in mid February. It was accepted by the IRS on February 18. I have not received my refund. I check the IRS site Turbotax says to use everyday but it says the same thing, they are still processing my return. I am due a substantial refund and it has never taken this long. So I'd like to know if Turbotax can find out what is going on and push for our refunds. I understand it taking a little longer for paper returns but that isn't the case here. I'm wondering why I should pay Turbotax if my return and refund are going to take so long to process.

[csdsjpd30]

Turbo tax has no control over the IRS! NONE! They are manually doing most of the returns. If you filed head of household or earned income credit.... you have to wait. Unfortunately, that’s all there is to it. Even if you did your own taxes you would still be waiting. That’s just how it goes.