Why does my federal refund say 0 on my home tab

[mkirkland21]

Yes it was completed successful and accept

[JeanneLO]

If you have already filed your taxes and the refund meter shows zero that is not uncommon. Please see this TurboTax FAQ on why your TurboTax Refund Meter may have changed: Why did the TurboTax Refund Meter change after filing?

To check the amount of your expected refund when you filed with TurboTax please follow the steps below:

1. Open your return if it's not already open.
   1. On the Tax Home screen, scroll down and select Add a State (don't worry, we're not adding a state) to access your tax forms and worksheets.
   2. In the left menu, select Tax Tools then Print Center.
   3. On the TurboTax Print Center screen, select Print, save or preview this year's return.
   4. On the next TurboTax Print Center screen, select 2020 federal returns and Include Government and TurboTax Worksheets (optional), then select View or Print Forms.
   5. The information will be on the first page, Electronic Filing Instructions for your 2020 Federal Tax Return next to Balance Due/Refund.
   6. You can view the state refund information on the State Electronic Filing instructions.

@mkirkland21

[FuegoDiego9]

Mine is doing the same thing. And it's 2021 now... The original federal refund is still the same. And was accepted weeks ago. I didn't even amend it. Now the meter says 0 in the top left. I don't get it. And I'm annoyed. 

[EbonyA]

Refund amount changing to zero during an amendment is standard ; I know that you have mentioned not initiating an amendment however you have stated the original refund is still the same and subsequently stated that it says 0. Please confirm so that we may further assist. In the interim, yoy review the following FAQ in the event that you inadvertently selected to amend your return: How to undo an emended return in Turbo Tax @FuegoDiego9.

[FuegoDiego9]

When I click on the left side of my screen, it opens a tab where it says "Federal Refund 0" but on my initial federal efile it still says "1729" I don't understand because i never tried to amend it. What's going on? And what's taking the IRS so long to process this stuff?!!!

[Bjld88]

This has happened to me as well. And I'm past my 21 day period...I called irs to make sure I didn't mess up something and they said to give them up to 10 weeks from acceptance date to process refund because they are so behind from stimulus and such. The green zero...hoping it's a glitch but also the reason I called and waited on hold for my turn for hour and half. 

[Babyteresa1]

They say I'm getting nothing back and I claimed depends and I made to much money so I get nothing back and I didn't do any of those things because I don't work and I have no depends and I can't be claimed as a dependent.

[xmasbaby0]

@Babyteresa1 Please explain.  Who is "they?"   Did you file a 2020 return and get a letter with a list of possible reasons for a reduced refund?   What you are saying sounds like you got the generic IRS letter that lists some of the reasons why you might be getting a smaller refund than you expected.

[mytaxmcano]

Why was my refund reduced to $0

[MoniqueLO_]

Can you please provide us with more details so we can assist you? Did you file your taxes, change something in your return, or amend your return?

@mytaxmcano

[chaster]

I started my 2022 taxes and the program works fine - then I started the taxes for my brother with a different file and the federal tax tab should zero and it says he owes zero on federal even so the can not be correct he owes on the state and that works

[KatrinaLO]

You may need to contact customer service directly for assistance. Please see the following information here for more details.

@chaster