Refund amount changing to zero during an amendment is standard ; I know that you have mentioned not initiating an amendment however you have stated the original refund is still the same and subsequently stated that it says 0. Please confirm so that we may further assist. In the interim, yoy review the following FAQ in the event that you inadvertently selected to amend your return: How to undo an emended return in Turbo Tax @FuegoDiego9.
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