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Twostepaf31
New Member

Where’s my federal refund?

I have also been waiting for my refund and it was supposedly deposited into an account I do not own. I am trying to get my money and to no avail no one will help. Anyone else have this problem?

DoninGA
Level 15

Where’s my federal refund?


@Twostepaf31  wrote:

I have also been waiting for my refund and it was supposedly deposited into an account I do not own. I am trying to get my money and to no avail no one will help. Anyone else have this problem?


Has the IRS actually issued the federal tax refund - https://www.irs.gov/refunds

 

If so, did you request to have the TurboTax account fees paid from the federal tax refund?

If you did and the refund has been issued then the refund is with the third party processor.

 

If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.


For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/


Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information

Chiavettagirl1
New Member

Where’s my federal refund?

Still waiting on my taxes, but turbo tax took the money automatically from my account for their payment. Turbo tax shows my taxes as accepted but after filing a complaint with my senators office the tax advocate center was told that my taxes have not been accepted yet TO BE PROCESSED by the IRS. It’s off putting to take your automatic payment because the IRS delayed your payment. Bad customer service. 

flamingo1953
Level 5

Where’s my federal refund?

The IRS has been telling people anything to delay your refund. It was accepted but it's being processed as well as ours since March the 4th.  It's not Turbo's fault that the IRS is delaying our refunds. If you are saying that it's bad customer service on behalf of Turbo then you are wrong. It's bad customer service on behalf of the IRS. If you read what you signed at Turbo you would know they have the right to get paid even though you didn't get refund back yet.

flamingo1953
Level 5

Where’s my federal refund?

Well IRS how long is a person suppose to wait? It's been 4 months for us. YET you folks can get the up coming child credits payments out. In the mean time why can't you get our refunds out and then figure out what Biden did in March with the unemployment tax we paid? I know that you have done this with some. They got their refund and then got the money, the tax they paid, from unemployment. I don't think it's fair that we have to wait when we need it as much as the families need the child credit. As someone that is on a FIXED income we need OUR money even more. OUR REFUND we count on to put oil in for heat every year. ALSO to get caught up on bills cause we had to use our FIXED income for something that came up last minute.

flamingo1953
Level 5

Where’s my federal refund?

Most of us here at Turbo have waited for many months. There shouldn't be any errors. If so then Turbo needs to be responsible for most of those errors, when most gives turbo the correct information.  

legaspfaida02
New Member

Where’s my federal refund?

I sent my 2020 Federal Tax through electronic filing on April 20,2021with a refund . As of July 8, 2021 the direct deposit does not show in Bank Account yet.

xmasbaby0
Level 15

Where’s my federal refund?

@legaspfaida02

Millions of people are waiting for the severely backlogged IRS to process their tax returns and send their refunds.   You are not the only one.

 

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.  “21 days”  is not a promise from TurboTax or the IRS.   Many refunds are taking longer during the pandemic.  The IRS is backlogged —-they are still trying to process millions of 2019 returns; they received millions of e-filed on the day they opened for 2020 returns, and now they are burdened with sending out another round of stimulus checks.   Congress changed the tax laws in the middle of the tax season so millions of returns need to be recalculated; and now on top of all that,  they have to gear up to start making monthly child tax credit payments.

 

 

Some delays are resulting from incorrect amounts that folks entered for stimulus checks they received.   Many people have been confused by the recovery rebate credit and completed it incorrectly.  The IRS may delay your refund while they cross-check to see what you received.  Some refunds are delayed because of the tax law changes that went into effect recently.   If your return has unemployment or the premium tax credit on it, that may be delaying it.

 

 

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 34of your 2020 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-pr...

 

 

 

 

 

 

From this IRS website - https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

 

 As of June 23, 2021, we had 17.5 million unprocessed individual returns in the pipeline. Unprocessed returns include tax year 2020 returns such as those requiring correction to the Recovery Rebate Credit amount or validation of 2019 income used to figure the Earned Income Tax Credit (EITC) and Additional Child Tax Credit (ACTC). This work does not require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund. If, as a result, a correction is made to any RRC, EITC or ACTC claimed on the return, the IRS will send taxpayers an explanation. Taxpayers are encouraged to continue to check Where’s My Refund? for their personalized refund status and can review Tax Season Refund Frequently Asked Questions.

How long you may have to wait: The IRS understands the importance of timely processing of tax returns and refund issuance. We have processed all error free returns received prior to 2021, and continue to work the returns that need to be manually reviewed due to errors.  We are rerouting tax returns and taxpayer correspondence from locations that are behind to locations where more staff is available, and we are taking other actions to minimize any delays. Tax returns are opened and processed in the order received. As the return is processed, it may be delayed because it has a mistake including errors concerning the Recovery Rebate Credit, is missing information, or there is suspected identity theft or fraud. If we can fix it without contacting you, we will. If we need more information or need you to verify that it was you who sent the tax return, we will write you a letter. The resolution of these issues depends on how quickly and accurately you respond, and the ability of IRS staff trained and working under social distancing requirements to complete the processing of your return.

What you should do: If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. If you filed on paper, check Where’s my refund? If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. We’re working hard to get through the backlog. Please don’t file second tax return or contact the IRS about the status of your return.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
flamingo1953
Level 5

Where’s my federal refund?

I believe a lot of us know that the IRS is back logged. People also know that they can get all others out but they seem to have a hard time with others that has been waiting 4 months at least for a answer about their refund. Most of us can't relate to why they can get checks out there that just filed in April or May but can't get the refunds out there to those that have been waiting since Feb.

tagteam
Level 15

Where’s my federal refund?


@flamingo1953 wrote:

Most of us can't relate to why they can get checks out there that just filed in April or May but can't get the refunds out there to those that have been waiting since Feb.


Most likely due to certain irregularities that are flagged and need to be pulled for examination (typically very brief but still requires more processing time).

Joyce Gambino
New Member

Where’s my federal refund?

I filed March 29, 2021. Where’s my refund?

DoninGA
Level 15

Where’s my federal refund?


@Joyce Gambino  wrote:

I filed March 29, 2021. Where’s my refund?


The IRS is seriously behind in processing 2020 tax returns.  This is due to many factors, such as the pandemic, completing processing of millions of 2019 tax returns, stimulus payments, unemployment compensation exclusion tax refunds., changes in the tax code by Congress in the middle of the 2020 tax season and the like.

 

Millions of taxpayers have not yet received there federal tax refunds.

 

Go to this IRS website for operational status - https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

 

 As of July 3, 2021, we had 16.8 million unprocessed individual returns in the pipeline. Unprocessed returns include tax year 2020 returns such as those requiring correction to the Recovery Rebate Credit amount or validation of 2019 income used to figure the Earned Income Tax Credit (EITC) and Additional Child Tax Credit (ACTC). This work does not require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund. If, as a result, a correction is made to any RRC, EITC or ACTC claimed on the return, the IRS will send taxpayers an explanation. Taxpayers are encouraged to continue to check Where’s My Refund? for their personalized refund status and can review Tax Season Refund Frequently Asked Questions.

 

What you should do: If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. If you filed on paper, check Where’s my refund? If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. We’re working hard to get through the backlog. Please don’t file a second tax return or contact the IRS about the status of your return.

flamingo1953
Level 5

Where’s my federal refund?

We got a answer about our refund finally. How do we go about finding out about getting our tax on the unemployment part of it?  I know that I will be getting what tax I paid back but can't figure out how to find anything about it.

flamingo1953
Level 5

Where’s my federal refund?

I believe it's due to the bill that was signed in March and we filed in Feb. So those that filed after that bill was able to get refund faster and those that filed in Feb. was put on the back burner to fix whenever.

cdlfordseattle
New Member

Where’s my federal refund?

They removed the phone number you gave out to all of us.

can you give it to me know   Thanks

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