Where is my return?? MVB BANK?

[nrhorner9]

I had the same exact problem to a tee, my 1040 form showed my routing number as MVB bank, which I have never used, turns out turbotax thought it was a good idea to put my return in a Credit Karma account even though I specifically remember typing in my own routing because I had to go to the physical bank and have the info printed off.  That is neither here nor there because if you type in "Credit Karma Money Spend Account" and go to the first link and sign in with turbotax info then your return should just be sitting there waiting.

[slied]

Kashx,    We have a similar situation with a client.  Did you find any resolution?

While a Routing # is attached to that Bank, the Mvb Bank, Allen, Tx does not show up in the list of US Banks?

It is possible that this routing number is set up specifically for having a refund returned via a debit card?  

[Cyndim1]

I processed my 2022 tax return this morning. Before finalizing it, I reviewed it and found that the bank information was completely wrong.  I found that it was MVB Bank. (The routing and account numbers on my 2021 tax return were correct which was gleaned from Credit Karma.)  It took a while to figure out where to go, in the turbotax system, to correct it  (hint: the direct deposit button will take you to where you can make the corrections).   MAKE SURE THAT YOUR ACCOUNT AND ROUTING NUMBERS ARE CORRECT before clicking the final button.

[April1259]

How can get my Refund? I think I made a mistake direct depositing in your bank 

[SForrestLO]

You first need to check with the IRS for a release date. 

You can visit the IRS website to track your refund. 

If you chose to have your fees deducted, you can check with
Santa Barbara Tax Products Group after the  IRS provides a date.

@April1259 

[Crawforth]

I believe MVB bank is holding my 2021 tax return.  How can I get them to release it?

[name removed]

[email address removed]

[MoniqueLO_]

Your name and email address have been removed from this public forum for privacy and security reasons. 

You can contact that bank to inquire about your refund. You can also contact the IRS to confirm the amount of your refund and where it was sent. Please see How do I contact the Internal Revenue Service (IRS)? for more information, including the IRS phone number and hours of operation. You may want to try calling early in the morning since they get busier throughout the day.

@Crawforth 
 

[kingdamian]

I just had the same issue! Figured it out! I logged in to credit karma and it was available to transfer to my bank! Apparently we may have clicked to deposit it into a credit karma money spend account.

log in to credit karma and you should see spend account. Hope you figured it out or hope this can help people in the future. Took me so long to figure out. No thanks to turbo tax.

[Pacheco5887]

How do I find my account

[DoninGA]

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@Pacheco5887 wrote:

How do I find my account

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What account are you referring to?

[rheinzelman]

This also happened to me! I smell class action so lawsuit Intuit…

[chelseestone]

Don't use Credit Karma. I opened opted to have my 2023 refund go onto that card. Then using it to "build my credit". I had so many fraudulent charges on there. I had random text messages from "credit karma" even calling me Jessica. They knew exactly how much money I had in my account, they misspelled words. I closed that account due to fraudulent activity and then my credit score dropped 50 points. 

[chelseestone]

Don't use credit karma. I opted to use credit karma for my 2023 tax refund. And also it was supposed to help build my credit. I had so many fraudulent charges on my card that I locked it when I wasn't using it. Then I started to receive text messages from "credit karma" even calling me Jessica one day, they misspelled words. I knew it was fraud so I cancelled my account and my credit dropped 50 points. 

[minpark8901]

I was on the same page for my 2023 tax return. The bank that held my refund was called Greendot bank, I've never heard in my entire life. It took me so long to figure out where my refund is. Credit karma had mine and I was able to deposit my refund through CK. horrible experience and I'm here for 2024 tax and new bank comes out lmao. 

[chelseestone]

Yeah, it's a bunch of bull. I still can't figure out where my tax refund is. They sent it to a closed account on February 18th and now the IRS website says it's down and to try again later.

I also contacted Credit Karma thinking they would open my account just for me to receive the funds and they told me no. At this point my refund is 13 days late. Filed on February 2nd and today is March 2nd.