Where is my refund it’s been more then 21 days now ?

[mesquitebean]

@ schindlist  wrote:  "Help - I am badly in need of my Federal Tax Refund for $5822 - please help me??? "

As DoninGA instructed above, if you are sure your return was accepted (if efiled), and the IRS WMR tool says it is "still being processed", and if it's been longer than 21 days, you can try to phone the IRS to see if you can learn anything about the delay.   If you are having an economic hardship, you can also speak to the IRS Taxpayer Advocate Service who are especially prone to help if there is economic hardship.

It's not easy to reach a live agent at the IRS, but I'll make some suggestions.  I have found that for me it was best to call just before closing time--about 6:50-6:55 PM and quickly go through the steps below.  I figured a lot of folks would not call that close to closing, and that if I was one of the last to get into the queue, they would finish off all the people who were in the queue at closing time.   I still had to wait about 25 minutes.   

IRS:  800-829-1040 (7AM-7 PM local time) Monday-Friday

When calling the IRS do not choose the first choice re: "Refund", or it will send you to an automated phone line.

• First choose your language.  Then listen to each menu before making the selection.
• Then press 2 for "personal income tax".
• Then press 1 for "form, tax history, or payment".  
• Then press 3 "for all other questions."
• Then press 2 "for all other questions." 
• It may then ask for your SSN, but do not enter it.  Just wait.    If it asks for SSN a second time, still do not enter it.
• Then it will get "tired", and you'll get another menu.  Choose 2 for "personal".
• Then in the next menu choose 4 for "all other inquiries", and it should transfer you to an agent but expect a long wait.
• I usually use a speakerphone so I can work on something else while waiting.

If you have no luck reaching the IRS, or don't get satisfactory information, you can try contacting the IRS Taxpayer Advocate Service for your area.    They are especially prone to help if you have an economic hardship, or if there have been continued delays with lack of info from the IRS.    At the following IRS website, find the USA map and click on your state, and it will give you the number of your IRS Taxpayer Advocate.    If the Taxpayer Advocate can't/won't help you, ask them to transfer you to an an IRS agent.  A couple of users reported that at least for them, that was a backdoor route to the IRS.

http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate

Also see this article for more info on how the IRS Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html

[Thomaslee6561]

Where is my refund it's been more than 60 days

[DoninGA]

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@Thomaslee6561 wrote:

Where is my refund it's been more than 60 days

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Did you e-file your tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large button labeled "Transmit my returns now".

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

[Acaulk]

I filed with turbo tax and it was approved 2-12-22. Where is my refund????  3 months??? Please let me know 

[DoninGA]

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@Acaulk wrote:

I filed with turbo tax and it was approved 2-12-22. Where is my refund????  3 months??? Please let me know 

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Accepted and Approved are totally different IRS functions.

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

[eluna5280]

I filed my taxes  on the 7th of April, it is now the 4th of May... It was "accepted" same day, and its supposed to be direct deposited into my accpunt... It said the refund will be on its way in 3 weeks, it's already been 4 weeks, and I have not received my refund, not have I gotten any emails, or standard mail on the subject... There was no extras like EICs or anything out of the ordinary, so why is it taking so long..? I bet if I owed money, they'd be raising hell over that fact... WHERE IS MY MONEY!!!?

[bllogova]

You filed April 7???

 We filed February 4th…AND we still haven’t gotten ours. Kinda gave up on calling them at this point. Now we’re waiting on this lawsuit of FTC vs. TT. The major bills we wanted to pay with our taxes have now gone to flames on our end so… I can’t say much other than there are over dozens of people asking where there money is… 

[mesquitebean]

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@ eluna5280 wrote:

I filed my taxes  on the 7th of April, it is now the 4th of May... It was "accepted" same day, and its supposed to be direct deposited into my accpunt... It said the refund will be on its way in 3 weeks, it's already been 4 weeks, and I have not received my refund, not have I gotten any emails, or standard mail on the subject... There was no extras like EICs or anything out of the ordinary, so why is it taking so long..? I bet if I owed money, they'd be raising hell over that fact... WHERE IS MY MONEY!!!?

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What information do you learn at the IRS "Where's My Refund" website? You haven't mentioned that tool.  Is there any message there?

https://www.irs.gov/refunds

[SweetieJean]

21 days is an IRS goal, but not a guaranty.  Many folks have been waiting 3 months or more.

[tax58tax06]

My refund seems to be screwed up - what can I do??

[bllogova]

File a complaint on BBB. Be as detailed as possible. We’ve waited for going on 3 months and BBB got back to us within a day after reviewing our detailed info. TPG has a time limit to respond if not then you will be advised otherwise by BBB. Good luck!  

[ToccaraT]

I'm having the same problem and no one is helping me or telling me what's going on. I did my taxes back in February still nothing. 

[xmasbaby0]

@ToccaraT You posted to a thread that has posts from multiple users.   We cannot tell what "same problem" you have.

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2021 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-pr...

[bllogova]

Contact the BBB (ignore all these lvl 15 wannabe experts). Explain in detail what happened to your refund. It’s a downer but give it 14 days for TPG to contact you. FTC already sued turbo. But that does nothing for the people. Hope this helps you.