Refund

[smitty152473]

For sure. I've posted how many years with tt until they screwed us this year by their program adding an amount on line 30....as on w2s nothing but on tt site after filed an amount. And if you bad talk them they delete posts. I wont be using tt for yr 10 and I strongly advise everyone else if they do they'll have same issues. Buddy filed same as me with a accountant and had his back in a week and a half. They supposed to take the 80$ from my federal refund when and if it comes. The irs says its tt and tt says be patient for another 10 weeks and blames the irs. Just pointing fingers and trying to get us to relax. When its absolute bull**bleep**. 

[LinaJ2020]

Once you have used the program to file, you will be charged.  There is no agreement TurboTax is obligated to wait until you receive your refund before we charge you.  I understand your frustration but you are not alone.  Although the IRS has processed and issued most refunds from e-filed returns around 21 days, because of the backlog caused by the unprecedented situation of Covid, Cares Act, Stimulus and the recent American Rescue Plan Act, some of the returns will require more time to review. 

You might need to contact the IRS since it's been more than 21 days.  https://www.irs.gov/help/telephone-assistance  or IRS.

What is your current e-file status?  Click here:  TurboTax and IRS

You might also want to consider this: 

It is also possible that you owed IRS and they took your refund to offset the debt.  I will suggest you contact the Treasury Offset Program at 800-304-3107 to find out.  If this does not apply to you , call the IRS Taxpayer Advocate Service at 1-877-777-4778.  

Here are the possible reasons when the offset is taken:

• Past due child support;
• Debts owed to a federal agency;
• Unemployment debts owed to the state;
• Past due federal student loans;
• Unpaid state income tax.

For more information, see RefundOffset

[smitty152473]

Thanks there expert. But none of the above applies to me and it seems like everyone else that posts on there. When I filed I chose to have it taken out of federal refund like I do every year. As this card is only used for stimulus and my yearly taxes it has maybe 20$ on it for my monthly fees that's it so they couldn't use that card for still being processed taxes if they wanted to so ig when taxes do come they get paid. Also talked to irs. Said everything looked good and because of amount put on line 30 of tt filing that it got kicked to return department and return department says I have to wait 10 weeks and if nothing then CALL BACK. Thanks for info tho and if by the 22nd...10 wks nothing I'll call back. For now we point fingers and play waiting game. 

[jensavage88]

Did the "expert" mean they take the money and don't care to wait until I get my refund to take the money for their "services"? Because I have NOT gotten my return money and I was fortunate at the time to even have the $140 in my bank account that they automatically withdrew from. In my opinion that is horrible customer service, the customer should always be satisfied and get what they intended to pay for before the company snatches their money first.

It definitely seems to be a he said she said.. call them... call them situation. If you call the IRS NOBODY ANSWERS!!! its a automated voice that ends up hanging up on me because the "lines are too busy". 

[smitty152473]

No you can get through. Follow instructions and do not put social security number in. Put your employer Identification number in and you will get through.  Be prepared to wait. It took me an hour and 33 mins. No1 saw anything wrong with return. But my filing status kicked it automatically to the return department. And was told 10 weeks after talking to them. If nothing by then....Call back....😂😂😂🤣🤣🖕🖕🇺🇸

[jensavage88]

I think I have to be doing something wrong in the first place because it never asks me to put in my social. How many famn phone numbers are there for the IRS lol 

[VolvoGirl]

Sorry it's not Turbo Tax fault the IRS hasn't sent your refund yet. But they still need to get paid.  Here's a couple about it.

See What if the IRS reduces your refund or delays it.

https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-t...

Then when the IRS does send your refund they won't take the fees out again.

And, Why you got charged,

https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...

You should have received about 4 emails asking for the fees.  If you don't pay they will debit your account.  You had to agree to it.

[Palmer97309]

Hi same thing here. I efiled my tax returns it was  accepted on March 3,2021.

I still have not gotten my refund or any notices regarding my tax return.

When i check where is my refund I keep getting my refund is being processed and the irs will give me a a date when they have one.

Its been about 6 weeks and still nothing on my return.

has anybody found out anything ??

any info would be greatly be appreciated 

thanks

[Craer]

I was accepted 2/17. I finally have a deposit date. Hope it starts happening for everyone else as well. 

[smitty152473]

Whered you get your dd date from? The wmr site or the irs? 

[Craer]

I saw it on my transcript yesterday and today it updated on wmr

[smitty152473]

Ahh ok. Congratulations. What's the big holdup? And what date was given? The 22nd of April? Heard their gonna be processing a bunch on that date. And how long did you have to wait? Mine just says your refund is still being processed and a refund date will be given when available. 🙄

[smitty152473]

I'm still waiting on transcript. Had to order by mail and they said 5-10 days. Tomorrow a week and nothing yet. 

[Craer]

It says April 19th. It’s been 8 weeks since my return was accepted. 

[smitty152473]

Nice. The 22nd will be the 10 weeks the IRS told me to wait. And if hear nothing call them back.