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rxc
Level 2

Inability to open TTAX file

I had a problem opening an active TTAX2023 file that had not yet been filed, because I had replaced the disk where it was stored.  I could not even see it and TTAX2023 refused to even look for it, but I figured out that if I just double clicked on the file, TTAX 2023 would open and open the file.  So I rescued my data, but I still don't understand what TTAX is doing with the files, unless there is a security issue that TTAX wants to keep quiet about.  WHich is not good, because it appears that I will have the same problem for older verstions of TTAX with older tax returns.

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3 Replies

Inability to open TTAX file

to open any Turbotax xxx.tax2YYY file the app for that year must be installed. the disk the original 2023 return was stored on may have gone bad which would make recovery of the file impossible. 

 

 

also TT2023 requires a 64-bit operating system whereas prior years worked with 32-bit operating systems.

 

Inability to open TTAX file

So you found the .tax2023 file?  Is it on the same drive as the program?  You might need to copy it to the drive.  It should be in your Documents in a Turbo Tax folder.

 

Are you having a problem?  What is your concern about the files?

 

After you get the program installed or reinstalled the first thing to do before you open your tax return is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to File-New Tax Return).

 

Then go to FILE -Open and find your return.

rxc
Level 2

Inability to open TTAX file

No, The program was installed on my C: drive, while the data files were stored on my D: drive, which went bad after I entered the data, but before I filed the return.  I do not use "Documents", but have my own file structure for data and documents  on a separate internal D: drive.  I think I might have not had any problems if I could have cloned the old drive to a new one, but the read errors caused several cloning programs to fail.  I was lucky that I could recover the data. 

 

I do have a 64 bit computer.    And I do not have to file a state return - I live in Florida, and TT charges me for a state return, even though I don't need it.  It also pesters me to fill out a Florida return at the end of my Federal return, even though I don't have to file one.  Hopefully I won't have to open any of the old TT software for prior years returns.

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