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Everett Floyd ..I request a new card sent in all paper work what's going on????????
If you would like to request a replacement for your Turbo Prepaid Visa® Card, you may click here to report it lost/stolen or contact the Customer Care department toll-free at (888) 285-4169.
Once your card has been reported lost, stolen, or damaged, the balance is then transferred to the new card and shipped to the address on file. There is also a $5 fee for each replacement card ordered.
For further information on this topic, you may review the FAQ: Getting to know the Turbo Prepaid Visa® Card
Getting to know the Turbo Prepaid Visa® Card
https://ttlc.intuit.com/replies/6394896
I need a new card
For help with your pre-paid Visa card:
Call (888) 285-4169
There is a “Help” link in the top corner of the web site for the card:
https://www.turboprepaidcard.intuit.com/
LOST CARD
Ignore the prompt asking for your card number. Choose #1 for lost, stolen, or cards never received, then choose #2, enter SS# if prompted and continue following the instructions.
The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.
I am lost in this process I need to speak to a live customer rep
@Aeakin9962 wrote:
I am lost in this process I need to speak to a live customer rep
If you have any questions or need assistance with your Turbo Prepaid Visa Card, visit TurboDebitCard.com or call toll-free at (888) 285-4169.
I didn't do none of this. What is this? Somebody stole my identity
@Jb3087 What is the "none of this" that you did not do? Your just posted to a thread that has five screens of other people's posts. We do not know what you are referring to. The only other post under your user name was months ago in April 2020.
If you have questions about your prepaid Visa:
For help with your pre-paid Visa card:
Call (888) 285-4169
There is a “Help” link in the top corner of the web site for the card:
https://www.turboprepaidcard.intuit.com/
LOST CARD
Ignore the prompt asking for your card number. Choose #1 for lost, stolen, or cards never received, then choose #2, enter SS# if prompted and continue following the instructions.
The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.
You wrote:
"Somebody stole my identity"
What reason do you have to believe that? Are you just confused because you posted in this thread a few months ago and now you get copied on the other posts that appear here? (We see users who get confused by that sometimes.)
https://ttlc.intuit.com/questions/1900655-what-to-do-if-you-suspect-tax-related-identity-theft
Most important) Follow the IRS procedures for reporting a fraudulent return, documented here: www.irs.gov/uac/Taxpayer-Guide-to-Identity-Theft
IRS INFORMATION REFERRAL TO REPORT VIOLATION OF TAX LAW
https://www.irs.gov/pub/irs-pdf/f3949a.pdf
If your Social Security number is compromised and you know or suspect you are a victim of tax-related identity theft, take these additional steps:
6-digit IP NUMBER FROM IRS
https://content.govdelivery.com/accounts/USIRS/bulletins/2af48f0?reqfrom=share
I need a new TurboTax card
@Brian w1 wrote:
I need a new TurboTax card
If you have any questions or need assistance with your Turbo Visa Debit Card, visit TurboDebitCard.com or call toll-free at (888) 285-4169.
The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot is a registered trademark of Green Dot Corporation. Intuit and Turbo are trademarks and/or service marks of Intuit Inc.
I just want to get a new card
@Abdul2 wrote:
I just want to get a new card
If you have any questions or need assistance with your Turbo Visa Debit Card, visit TurboDebitCard.com or call toll-free at (888) 285-4169.
The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot is a registered trademark of Green Dot Corporation. Intuit and Turbo are trademarks and/or service marks of Intuit Inc.
How can I get a new turbo card sent to me
For help with your pre-paid Visa card:
Call (888) 285-4169
There is a “Help” link in the top corner of the web site for the card:
https://www.turboprepaidcard.intuit.com/
LOST CARD
Ignore the prompt asking for your card number. Choose #1 for lost, stolen, or cards never received, then choose #2, enter SS# if prompted and continue following the instructions.
The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.
@Joesiahvirta35
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