The email doesn't come from TT directly ... so look closely at what you may have thought was spam.
When will I get my Refund Advance?
You could receive your Refund Advance funds in as little as one minute after the IRS accepts your e-filed federal tax return. The IRS is estimated to begin accepting tax returns in late January. If you filed your taxes with TurboTax, and opted into data sharing, you can track your federal refund using your Credit Karma account. Your refund tracker will appear shortly after you file your federal tax return.
Go to this section in Credit Karma: Refund tracker
You'll receive an email from Credit Karma when your Refund Advance funds are available to spend. You'll receive a physical card in the mail in 7-14 days.
Your remaining federal and entire state refund (minus any fees you agreed to pay to TurboTax) will be deposited to your Credit Karma Money Spend account when the IRS distributes your refund. The IRS issues more than 9 out of 10 refunds in less than 21 days, though it’s possible your tax return may require additional review and take longer to process.
How much money can I get with Refund Advance?
You could receive a $0 loan fee, 0% APR loan equal to a portion of your anticipated federal refund in one of ten amounts: $250, $500, $750, $1,000, $1,500, $2,000, $2,500, $3,000, $3,500, $4,000.
The amount of your Refund Advance will automatically be deducted from your federal tax refund when it is distributed by the IRS.
You should see the option to estimate your refund on the tax refund estimator. You can learn more here: What is the Tax Refund Estimator?
Are there any loan fees or interest charges for obtaining a Refund Advance?
There are $0 loan fees and 0% APR for obtaining a Refund Advance.
Separate fees may apply if you choose to pay for TurboTax with your federal refund. Paying with your federal refund is not required for the Refund Advance loan. Additional fees may apply for other products and services.
How will I know if I’ve been approved for a Refund Advance?
You should receive an email from Credit Karma when your Refund Advance funds are deposited.
If your Refund Advance is denied, you should receive an email from First Century Bank (the bank issuing the Refund Advance loans) letting you know.
Why haven’t I received my Credit Karma Debit Card yet?
It usually takes about 7-14 days from your Credit Karma Money Spend account opening until you receive your Credit Karma Visa® Debit Card in the mail. Even if you haven’t received your physical card in the mail, you can still access your Refund Advance through the Credit Karma mobile app using a digital card. You can learn how to set up a digital debit card in our Help Center.
My question wasn’t answered.
If you couldn’t find an answer to your question regarding the Refund Advance, you might need some help from the experts at TurboTax. Visit the TurboTax website to learn more about Refund Advance and refer to offer details and disclosures for the Refund Advance program for further information.
For general assistance with TurboTax, visit the TurboTax Support Center or call 1-800-446-8848.
