I have not received my federal refund

[mesquitebean]

---

@Rickeybobbie  wrote:

What do I do I have not got my refund yet and I go 2 we’re my refund it says that they have no information

---

How long has it been since you filed?   Did you efile, or did you file by printing and mailing the return?

If you efiled, you should double-check to be sure the return was efiled successfully and accepted.
If you used Online TurboTax, you can sign into your Online Account and check the efile status at the Tax Home.

If that showed it was accepted, you can use the "Where's My Refund" tool at the IRS website below to monitor the status of your Federal refund.  
https://www.irs.gov/Refunds

TIPS when using the IRS WMR tool:

• Be sure you have waited at least 24 hours after acceptance before using the IRS WMR tool.  Or if you filed a paper return in postal mail, wait at least 4 weeks before using it.
• Be sure you enter the correct SSN and filing status.
• Be sure you are using only the Federal refund amount.   Do not include any state refund or any total refund or net refund (Fed and State) that TurboTax may have provided on a screen.  
• Also be sure you are using the Federal amount before any TurboTax fees are taken out (if you chose that option.)
• Look at your actual Federal return to get the Federal refund amount, i.e., your Form 1040, Line 35a.

• You can also try phoning the IRS refund hotline.  I've seen it work for some users when the WMR tool didn't.  800-829-1954

To track a state refund:
https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571

[Bop16342]

Can you check to see why I haven't received my tax return?  If it needs fixed Can you fix it and resubmit it for me?  

Thank you 

Richard Wilson 

[xmasbaby0]

@Bop16342  No one has access to your tax return---no one else can check it for you.   You have to do that for yourself.

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2021 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-pr...

[Steffy025]

Excepted February 27 2022 still haven't received federal taxes

[Texas Roger]

Use the answer from xmasbaby0 above for how to check the status of your refund.

[Steffy025]

I have not received refund

[mesquitebean]

---

@ Steffy025 wrote:

I have not received refund

---

How have you check on it?  What is displayed at the IRS "Where's My Refund" site as I'll explain below?   Here are things to check:

If you efiled, you should double-check to be sure the return was efiled successfully and accepted.
If you used Online TurboTax, you can sign into your Online Account and check the efile status at the Tax Home.   If you used desktop TurboTax, you can check within the software.

If that showed it was accepted, you can use the "Where's My Refund" tool at the IRS website below to monitor the status of your Federal refund.  
https://www.irs.gov/Refunds

TIPS when using the IRS WMR tool:

• Be sure you have waited at least 24 hours after acceptance before using the IRS WMR tool.  Or if you filed a paper return in postal mail, wait at least 4 weeks before using it.
• Be sure you enter the correct SSN and filing status.
• Be sure you are using only the Federal refund amount.   Do not include any state refund or any total refund or net refund (Fed and State) that TurboTax may have provided on a screen.  
• Also be sure you are using the Federal amount before any TurboTax fees are taken out (if you chose that option.)
• Look at your actual Federal return to get the Federal refund amount, i.e., your Form 1040, Line 35a.

• You can also try phoning the IRS refund hotline.  I've seen it work for some users when the WMR tool didn't.  800-829-1954

To track a state refund:
https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571

[Lost 22]

6 weeks after IRS sent money to SBTPG and still no refund?

My refund was processed on 2-24-22 by the IRS.  Still have not received refund that the IRS sent to the Third Party to send out a check. I've been mislead and told routing issues with bank account, paper check being sent out on 2 separate days and months and been told it's been deposited. So which is it ? 6 weeks and counting.. Absolutely no errors on my returns. What happened to the 48 hr window? 

The IRS paid TurboTax and SBTG and while I understand that a filing fee was to be taken then refund sent,  I have yet to get a refund even though an email was sent on 2-24-22 to check my accounts.

I've gone to everyone's websites, left emails and numerous hours on the phone with no response.

My bank has NO transactions of the money or attempted deposits. 

Enough is enough.

Get the company that was hired by TurboTax to send the money to their customers. Or better yet, have TurboTax start paying out to their customers and then they can go after SBTPG for reimbursement of money...

They are messing with people's lives and money in order for them to grow interest on the money they are withholding. A former employee verified this and now is joining  a lawsuit against the company. 

He was fired for telling the truth.

Get the word out...

Contact your local news stations and on social media 

Enough is enough  @@!

[sujuparek]

Filed 2020 return electronically via Turbo Tax, return was accepted. Went to IRS site in May to check refund status, message said return received being processed. After that got the same message through Dec 2021. After that I get message "return not found". Call IRS every other week since May 2021, no response. I cannot get hold of a human to ask the question. Has anyone had this issue? Have you been able to solve it? Because of my income we were not eligible for stimulus so there should be no issues there. Turbo tax calculated a small child tax credit for 2020. Nothing else is out of ordinary on the return.

Any help appreciated

thank you

SP