How long does it take before you know if you were approved for the Refund Advance? The IRS accepted my federal return on 1/17/25?

[asanisole]

Had the same issue but now today at 6:43pm I have a blurb on my turbo tax page that shows ur return amounts that’s says “your refund advance was not approved, the lender did not approve” now how I got it last year and the year before idk this year has been completely different and I am done with Turbo tax for next year. I still don’t have an email from anyone saying I wasn’t approved LOL 

[LadyLorise]

Same. It’s making me think I did something wrong and didn’t apply for the advance correctly. When I click on 2023, the consent for advance forms pop up. There’s nothing under 2024. 

Have you received your advance yet?

[jaziwatts]

I did my tax return the same as I've done every year the past 5 years, to my Credit Karma account so I can get the advance. I filled the papers out agreeing to everything after I finished the tax part, per usual. But I have yet to get a denial email or my tax advance. It doesn't make any sense at all. But I will say I'm never using TurboTax again. They can't give me an answer to anything, and now they aren't giving me my advance that I depend on as a single mom of 3. So I have no reason to use them anymore. I don't know why they decided to change stuff all of a sudden but they definitely didn't tell anyone they changed things before they used them. Which is messed up. If they are going to deny people, they should at least tell us instead of having us sitting wondering. 

[Kathy 78]

I've been waiting for my refund advance since the 16th when my efile was accepted by the IRS. Prior years have been so easy with no complications, but this year 😠.  My CK account said that my money was deposited and would be released the next day. Well the next day came and that info disappeared and it only said pending. I called TT and they said they couldn't see anything, to call CK. Called CK and they said to call TT since their system says that my filing says "incomplete." I called TT again and got nowhere. I called the bank that TT is using this year and all I could get out of them was that they could see my application but that it was still in underwriting and did not know how long it would take. At this rate I'll get my actual refund before they get it together. Seriously disappointed and will not be using them next year, which is sad since I've beeen using them since 2015.

[RobertB4444]

There is a delay in processing some returns with the Earned Income Tax Credit.

Here is some more information on the delay.

@Kathy 78 

[LadyLorise]

Then they respond with answers like this. 

She’s talking about the REFUND ADVANCE!

[summeru2024]

I'm not sure why you would answer about EIC when we are obviously talking about tax advance!  I have seen this a lot on here and it is really starting to make me mad, because IT IS VERY OBVIOUS THAT TURBO TAX DOES NOT GIVE A **bleep** ABOUT OUR CONCERNS OR WHAT WE ARE SAYING! 

I still have not heard anything on my advance and you will NEVER have to worry about me as customer again!  I will definitely be telling EVERYONE I know not to trust your services.  This is the worst experience I have had with a company in my lifetime, which is saying something.  Intuit needs to think about their products and that they are connected!  I will be pulling my credit karma as well as turbotax from this year on.

[asanisole]

Hi there 🙂 

I have had the exact same issue.  The people who are mentioning EIC is because no part of the return is released when filed regularly.  However, when it pertains to the advance, I am also outraged because when I filed this year the same as last, I was in fact approved by Turbo Tax but then denied by the bank.  I do have a message now in Turbo Tax that states I was not approved.  I still have not received an email explaining the reason though.  This will be my last year as well using Turbo and Credit Karma.  The EIC does put a hold on the entire return but it does not hold up the approved advanced portion which is why they only give a portion of a portion LOL.  I really think Turbo tax royally screwed all of us this year and need to be held accountable. 

[summeru2024]

So, here the newest bullsh** they are telling me, I called yesterday afternoon to TT and the Representative told me that there will not be an advance or even an approval/denial until the IRS APPROVES my return, so not just accepts but actually approves it! That is the first time in all these messages and talking to a Representative from every company Intuit Owns and some that someone has said anything about complete approval from IRS! I'm stuck at this point or I would have definitely filed my return thru another provider by now! Intuit has proven they they are dishonest, manipulating people that are in need for whatever reAson and instead of just telling us nope your screwed, they want to drag **bleep** along until I get my actual return! 

[LadyLorise]

That’s so stupid!! Once the IRS approves it, they schedule when it’s going to be deposited into your account! So basically, you are getting it potentially 5 days in advance, not an advance advance. 😆

[tonyascott83]

I wasn't even opt' ed into the days Early, so at this Point I will be getting my return along with everyone else in America that filed under EITC and CTC and who's also under PATH ACT.  I've read people saying that I wouldn't have got the advance anyways since I'm under the PATH ACT. Which I know is a load of crap also because other people who was approved and got their advance already was under PATH and filed CTC ACTC and/or EITC.  

What was the point in "selecting the Same method as last year" (which was Refund advance when I was selecting my refund method if it didn't matter anyways. UGH!  I've been with TT since 2009, but this will definitely be my last year.

[Cheriek]

I’ve literally been getting the run around same thing as you! I was told to contact tt and the first guy could not even co pretend what I was trying to ask him, then hung up on me. And then credit karma said they have nothing to do with it and to call tt and then tt said to call CK so I have no idea what to do. They hire people that just don’t know how to look for stuff. I’m irritated because they have the refund going to the credit karma account

[Shawns1960]

I got accepted today but no advance offered? I got a note at 10:48 pm stating my intuit and credit karma accounts were now linked .. prior to that credit karma said I haven’t consented to sharing information with  Turbo tax so I still don’t have an email for the advance which I received the past two years.. anyone else having problems