How to fix my taxes

[KKammrad]

I'm trying to fix my issue but

T it filed them the same.

[xmasbaby0 · Accepted solution]

We cannot understand the problem unless you give us some more details.  We cannot see your tax return or your account.  We do not know what you need to fix.

[KKammrad]

I'm trying to fix my taxes

[xmasbaby0]

Yes----we get that you want to "fix" your taxes.  We cannot see your tax return.  We cannot figure out what to fix unless we know what is wrong.  Please tell us what is wrong.  

[BrandiLO]

If you need to revisit the dependent section in TurboTax Online, please click here for instructions.

[Jbooze52]

AGI number needs to be inserted

[xmasbaby0]

@Jbooze52 

If you used the wrong AGI, your e-file  be rejected.  When you get the rejection notice, correct it and re-file.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

Note: If you filed late or amended your return, your correct 2018 AGI may not be in the system.

https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online

Note:  If you mail your federal return, you will also need to mail your state return.  You will not be able to e-file your state return.

https://ttlc.intuit.com/questions/3415597-what-if-i-entered-the-correct-agi-and-i-m-still-getting-an...

https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online

[James12]

I need to fix my my return but it won’t let me

[James12]

How do I get to it to fix it

[CassLO]

@james12 If your return was rejected and you are trying to correct your AGI, please see the directions below:

To revisit the 2018 AGI section in TurboTax Online:

1. Sign in and open your return, if you haven't already done so.
2. From the left menu, select File (tap in the upper-left corner to expand the menu on mobile devices).
3. Select Start next to Step 3 (if needed, revisit Steps 1 and/or 2 to activate Step 3).
4. Select I want to e-file.
5. Continue until you see the place to enter your 2018 AGI.

See the links below for more information:

• Where do I correct my 2018 AGI in TurboTax Online?
• How do I fix a rejected return?

For assistance with this, you can call TurboTax and speak with an agent.  TurboTax customer service/support does not have a single phone number but has many different phone numbers based on the type of platform used.  So that we can direct your call to the best person/department to help you:

1. Click on this link: Contact Us
2. Select your TurboTax platform.  
3. Ask your question / state your problem.  Do NOT use the word "refund' or you will get a phone number for tax refunds.
4. Click Submit.
5. On the next screen, choose the Call option and follow the instructions.  You will be given the approximate wait time.  

You'll get a toll-free number to a TurboTax expert who is specially-trained to handle your particular issue.

"Irene2805 Employee Tax Expert"

[03unicorns]

Ein # is incorrect so it got rejected how do i simply put yhe correct # in

[DaraLO]

Refer to the following TurboTax FAQ for instructions on revisiting the W-2 section of your tax return so you can correct the EIN:  How do I change my W-2 info in TurboTax? - Community

[irenereyes]

How do I remove a dependent from my tax return so that I could continue for my the year 2019

[DoninGA]

---

@irenereyes wrote:

How do I remove a dependent from my tax return so that I could continue for my the year 2019

---

Click on My Info on the left side of the online program screen.  Delete the dependent.

[Lpabelonio]

I aent in my federal and state through freetaxusa the first time but only had 1 w-2 form. Today I used turbo ta xxv and added another w-2 form. I received an email stating my taxes been rejected cuz I use my social security number.. please fix this.