Can I retrieve a lost license access code?

[GadgCo]

I am wondering if Intuit will answer the phone? I've been on hold for a very long time in order to retrieve my lost license code.

[JotikaT2]

Wait times will be long today due to the filing deadline.  

This is the only way to obtain help with your license code.

[robbiegeo]

My experience with TT today, is that the answer is no.  The rep has no way of recovering the LC.  My TT user profile has the product listed, but not information is available under the license code via the products and billing tab.  Not a great business model.

[JB_reeding1313]

I did not receive a license code and I need one please.  You can email me back at bsquawoman@aolcom.

Thank you,
Janice Breeding

[xmasbaby0]

@JB_reeding1313 

This is a public web site that can be seen by anyone—including scammers and would-be identity thieves who would love to contact you and pretend to be from TurboTax.  Please remove the personal information you posted here ASAP by returning to your post and clicking the three little blue dots on the upper right to edit your post.

To find your license code:

 https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

[DoninGA]

@JB_reeding1313 This is a public forum so anyone can see your post.  Please remove your personal information as soon as possible before scammers get your information.  Click on the 3 vertical dots in the upper right of your post to Edit.

A license code is only used on TurboTax software you purchased to install on your personal computer.  It is NOT used for the TurboTax online web-based editions.

See this TurboTax support FAQ for the license code - https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/find-license...

[ljones352062]

Larry Jones 

302 Spring Walk

Peachtree City GA 30269

[VolvoGirl]

@ljones352062   How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[yourhelpsucks]

Let me say as someone who also lost a code, has been with a support person by calling in that does NOT speak English, you are not going to get any help. This support by calling in does NOT help!