Honestly, I did the refund advance and I wish that I hadn't. They boast a bill pay feature, however they do not let you really enter in all of the necessary details and you have little to no assurance that the funds will go as scheduled. You cannot simply use the bill pay website of your primary bill pay accounts to handle your bills as your card's routing instructions/account will be rejected.
They make it extremely difficult to access your own money unless you just want to use it at retailers. It was great to get 750 out of my total refund within approximately a day, but the funds are basically hostage unless I want to go to a bank teller, withdraw it and pray that I do not get robbed going to my primary bank.
Further to bill pay, I have been on hold for over 20 minutes because I put through a 250 bill pay transaction that was cancelled without a reason ( I received an email telling me to log into my account for an explanation, and none was forthcoming). I can still see the amount outstanding and the amount was debited from my account. I have already sent several emails to turbocard/green dot bank without reply. Seriously, go elsewhere and do not do refund advance unless/until turbo uses a different end custodian.
