It's been over 21 days since I filed my taxes and I still don't have my refund.
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farronkaleah
New Member

It's been over 21 days since I filed my taxes and I still don't have my refund.

 
16 Replies
KatrinaLO
Intuit Alumni

It's been over 21 days since I filed my taxes and I still don't have my refund.

We know you'd like your refund as fast as possible, but we have no control over how fast the IRS or your state returns your money to you. We're unable to track down, research, or expedite your refund, because those actions are only done by the government--you'll have to contact the IRS or your state tax office for help.

·         The IRS releases most refunds within 21 calendar days after the e-file has been accepted (received), not 21 days from the e-filing date.

If you still haven't received your refund or your refund is less than you expected , it's  possible you may have a Refund Offset.

·         For mailed returns, allow 5-6 weeks from the postmark date. (If you claimed an Earned Income Tax Credit and/or an Additional Child Tax Credit and filed before February 15, 2018, you’ll get your refund the week of February 27 at the earliest.)

·         If you opted to e-file and you entered an incorrect account number for direct deposit, the government will mail you a refund check, allow 5-6 weeks from the postmark date.

Your federal refund can take longer than 21 days to process for the following reasons:

·         You claimed an Earned Income Tax Credit and/or an Additional Child Tax Credit and filed before February 15, 2018.  It takes until the week of February 27 to receive your refund at the earliest.

·         The IRS processed a refund offset.

·         There were errors, inconsistencies, or missing info on the return.

·         The return is under review.

·         The IRS suspects identity theft or fraud.

·         There's a Form 8397 (Injured Spouse Allocation) on your return.  It takes 11-14 weeks to process.

·         You filed Form 1040-X (Amended Return), which can take 12-16 weeks to process.

Please see the TurboTax FAQ below for more information:

https://ttlc.intuit.com/replies/3302084

Please see below for tracking your federal refund: If
https://www.irs.gov/refunds
Please see below for tracking your state refund:
https://ttlc.intuit.com/questions/1899433

If you e-filed your tax returns, you can also click here e-file status lookup tool to check your e-file status. If you filed it successfully, you should see PendingAccepted or Rejected.

 


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Monica46
New Member

It's been over 21 days since I filed my taxes and I still don't have my refund.

I haven't received my Federal taxes yet if said I should by 2-11 20 but I only have received my state taxes on 2-11-20.

Monica46
New Member

It's been over 21 days since I filed my taxes and I still don't have my refund.

 
TerukoL
Intuit Alumni

It's been over 21 days since I filed my taxes and I still don't have my refund.

It can take up to 5 business days for your bank to deposit your tax return into your account. If the status in Where's My Refund shows “Refund Sent”, the IRS has sent your tax refund to your bank for direct deposit. If you don't receive it in after 5 business days, then you should contact your bank. 

 

 

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latarshalittlejohn15
Returning Member

It's been over 21 days since I filed my taxes and I still don't have my refund.

It's been over 21 days an I still don't have my return or received a letter nothing

JakailaLO
Expert Alumni

It's been over 21 days since I filed my taxes and I still don't have my refund.

Some refunds simply take longer to process than others, there is no way of knowing truly how long your refund will take to process, only the IRS controls this. Please use this link for further reasons why certain refunds that could take longer to process than others: https://ttlc.intuit.com/community/refund-status/help/what-if-my-irs-refund-is-taking-longer-than-21-...

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loumendoza97
New Member

It's been over 21 days since I filed my taxes and I still don't have my refund.

It’s been over 21 I  been waiting for Direct deposit in haven’t got anything

DoninGA
Level 15

It's been over 21 days since I filed my taxes and I still don't have my refund.


@loumendoza97 wrote:

It’s been over 21 I  been waiting for Direct deposit in haven’t got anything


Did you e-file your tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

 

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".

 

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

 

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

 

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

LaLakay6
New Member

It's been over 21 days since I filed my taxes and I still don't have my refund.

I filed my 2018 taxes with turbo tax in feb 2019 had to go to iIRS where they fixed problem for return on march 3 2020 was filed electronically still have not recieved it was souppose to go through turbo tax so fees could be taken out its been almost 6 weeks 

Cant get a human at IRS please help

CassLO
Expert Alumni

It's been over 21 days since I filed my taxes and I still don't have my refund.

@LaLakay6 Unfortunately, the IRS is not taking calls right now but when the lines reopen, please see the instructions below on how to reach the them:

How do I contact the Internal Revenue Service (IRS)?

Note: 

You will need to follow the prompts in order to speak to an IRS agent. There is a high call volume this time of year.

When calling the IRS do NOT choose Option 1.   

Choose Option 2 after you choose the language.   

Then Press 1    

Then Press 3   

Then Press 2, it will then transfer you to an agent.  

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Jayhemi426
New Member

It's been over 21 days since I filed my taxes and I still don't have my refund.

I filed my taxes in January and any time a ask turbo tax or the irs to track my status my SSN doesn’t register on the federal but works on the state. I e-filed too but it says “status:printed” what does this all mean?

CarissaM
Intuit Alumni

It's been over 21 days since I filed my taxes and I still don't have my refund.

If it has been longer that 30 days, please follow the instructions here to contact the IRS. 

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Reddman116
Returning Member

It's been over 21 days since I filed my taxes and I still don't have my refund.

It's been over 21 days since I filed my taxes with TurboTax I still haven't received my refund could please tell me what's the hold up.

CatinaT1
Employee Tax Expert

It's been over 21 days since I filed my taxes and I still don't have my refund.

TurboTax does not get any information about refund status. You must check the status yourself using the IRS refund tracking web site: https://www.irs.gov/refunds

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