It’s been a few weeks that I filed my taxes, and I haven’t receive my federal nor my state. Why is that?

[xmasbaby0]

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 20 of your Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

On the IRS site you are also offered the use of an app called IRS2Go

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-pr...

[Luna01032020]

When I do type in all my information, it tells me that they don’t have any information on my refund. 

[xmasbaby0]

@Luna01032020

Did you e-file?  Did you click a big orange button that said “Transmit my returns now?” 

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

First, check your e-file status to see if your return was accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If the IRS accepted it, what does it say here? 

https://www.irs.gov/refunds           Or does your account say “Ready to Mail?”

Note: If it says “Ready to Mail” or “Printed” that means YOU have to mail it yourself.  TurboTax does not mail your tax return for you.

[Luna01032020]

I remember clicking the e-file button. But, it does say ready to mail. Does that mean I have to print everything out and mail it? 

[xmasbaby0]

@Luna01032020 

“Ready to mail”or “Printed”  means that your tax return has not been filed.  Either you could not e-file for some reason , or you chose to file by mail.  OR if you really did already mail your return, the software does not have any way to know that you put your return in an envelope and took it to a mailbox, so it will always say “ready to mail” in your online account.

TurboTax does not mail your return for you.  You have to print it, sign it, and mail it yourself.  When you mail a tax return, you need to sign it where it says "Sign Here" and write in the date you signed it by the word "Date".  Attach copies of your W-2 and any other documents that show taxes withheld to the left side of the papers where it says "Attach Forms..."

When you print your return, it will print with filing instructions that tell you where to mail it.  Pay careful attention to the address you mail your return to —federal and state returns do not get mailed to the same place.

It is not required, but is a good idea, to use a mailing service that will track your return or provide you with a receipt showing that the IRS got it--such as Fedex, UPS, or certified mail.  It will take about 4 weeks and then you can track the status of your return at the IRS website.

You can print your return by following the instructions below

Sign in to your account using exactly the same account and user ID that you used to prepare your return.
On the bottom of the screen find Your tax returns & documents and click on Show.  Click on the Year and Click on Download/print return (PDF)

To send your tax return by mail and get a receipt to see that the IRS and/or your state received it:

https://www.usps.com/taxes/welcome.htm

To track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433

On the IRS site you are also offered the use of an app called IRS2Go

To change to e-filing:

https://ttlc.intuit.com/questions/3399683-how-do-i-change-from-mail-to-e-file-in-turbotax-online?jum...

[Luna01032020]

Is it just one paper that I have to sign? Sorry it’s my first time doing my taxes. 

[xmasbaby0]

Your federal Form 1040 has a line at the bottom on page 2 that says Sign Here--use a pen, and sign and date it.

If you also have a state return, look it over carefully and find where to sign it before you mail it in   

Put federal and state returns in separate envelopes--do not combine them.  They go to different places.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

[VolvoGirl]

Did you try to change it to efile?

How to change from Mail to Efile in the Online version

https://ttlc.intuit.com/community/e-file/help/how-do-i-change-from-mail-to-e-file-in-turbotax-online...

Click on Add a State to let you back into your retun.

[Luna01032020]

Sorry, I have a question. I printed out my taxes. Do I have to send all the papers?Or which ones do I have to mail? It was a total of 20 document papers.

[AkinaLO]

Every form you are required to mail will print out with your federal and state tax forms. It's important to mail your federal forms to the federal address provided and your state forms to the state address provided. Each form should be clearly labeled. 

Please review the articles below for mailing instructions.

How do I print and mail a return in the TurboTax f ...

How do I print a copy of my return filed in the Tu ...