I want the live help, but I print my taxes and mail it so I don't want it deducted. How do I use a credit card?

[VolvoGirl]

When you go through the File tab you enter your credit card.  Did you already say to have it deducted?  

How to remove the Pay from your Refund fee

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-pay-with-my-refund-fees-in-turbot...

Does it think you want to efile?  

How to switch from Efile to Mail Online

https://ttlc.intuit.com/community/print-and-file/help/how-do-i-switch-from-e-file-to-file-by-mail-in...

[allnotes2]

I want  'live help', where is the person to text with me personally?  I do NOT want this fee deducted from my taxes.  I want to pay turbo separate from my taxes.  I want to Print and paper file my taxes.  

What is talk live, I thought it was texting online, not posting to public sites.  I would never pay for just emails back and forth on a public site.

[xmasbaby0]

You want to pay MORE just for live help to pay your TT fees instead of using the refund processing service?

TurboTax "Live" is an extra fee.

https://ttlc.intuit.com/community/choosing-a-product/help/what-is-turbotax-live/00/27191

Really--all you need to do is go through the FILE section--you do not have to choose to have your fees deducted from your refund.  Just pay TurboTax fees upfront using a debit/credit card.  Just pay attention to the prompts and do what it says to pay TurboTax.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS received the return.

[VolvoGirl]

There is no Chat line.  There is this public user to user message forum where you post back and forth.  Didn't the answer I posted above work for you?

Or 

Contact Customer Service 5am-5pm Pacific M-F

https://support.turbotax.intuit.com/contact/