I filed my return with Turbo Tax puchased via Amazon. I need to amend that return, but cannot find it in my Intuit profile. How do I find it?

[grossi-33]

This was my 2021 return. The previous 3 years returns appear under my profile.

[xmasbaby0]

  You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

To get a copy of your previously filed returns prepared with online TurboTax https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online

https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-this-year-in-turbo...

[grossi-33]

Thank you for your reply. Yes, I had already tried all of the links you sent. Account Recovery showed one more account for 2015 and 2016 returns under my email only. My main account - with a user name - has everything since then, except for 2021. The odd thing is when I did my 2021 return, it imported all my information from my previous year. If I was creating yet another profile I think it wouldn't have done that.

[VolvoGirl]

If you bought from Amazon that was the Desktop program.  Did you install it and activate it?  It is separate from your Online accounts and returns.  The only copy would be on your computer and not saved online.  What did you use for 2020?  You probably used the Desktop program for 2020 if it transferred it into 2021 or you would need to have downloaded the .tax2020 file from Online.  

To Amend in the Desktop program you need to have the .tax2021 on your computer.  Can you open your return in the program?  After you open your return first MAKE A COPY to amend.  Go up to FILE-Save As to give it another name.  

How to Amend 2021
https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/amend-2021-return/L1gEU4G3X_U...

If you did use the Online version for 2021 (since it transferred from 2020) then click on Add A State to let  you back into your return.

[xmasbaby0]

@grossi-33 You mentioned that you purchased your software from Amazon.  So.....if you used the CD/download the tax files are only on your own hard drive---the return is not stored in an online account.   If you need to amend the return you prepared using the desktop software, then open the return on your own computer, then go to Other Tax Situations to amend the return.

[grossi-33]

Great answers from both @xmasbaby0 and @VolvoGirl. I'm sure you're correct, but I'm at work now but will check my laptop when I get home. Thank you.