I did not receive my full taxes possibly stolen by turbo tax

[Claynewman1]

Like many other i did not receive my full refund I’ve called turbo tax and got run arounds.  I called the IRS they told me i didn’t have any debt I haven’t had debt in 

years but my paper from turbo tax states that i have non IRS debt ? What is that you guys took my money? Turbo tax took $1,300 from me and no proof of where this “debt” went to or who it was for i have no Debt! I am confused and angry i will lawyer up if this does not get resolved! 

[Claynewman1]

Also still missing $418 in state

[xmasbaby0]

@Claynewman1

Federal and state refunds come from completely separate entities,  There is no rule as to which one will come first or how much time there will be between their arrivals.

STATE RETURN

Make sure your state return was accepted:  https://turbotax.intuit.com/tax-tools/efile-status-lookup/

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

MY STATE REFUND WAS LESS THAN I EXPECTED

The state will send you a letter explaining the change.  TurboTax does not get any feedback from your state after your return is accepted, so no one at TT knows why your state refund was less.   Did you owe back taxes, child support, or student loans?  Traffic fines, etc.?

https://ttlc.intuit.com/community/state-taxes/help/how-do-i-contact-my-state-department-of-revenue/0...

[Claynewman1]

Clearly you didn’t read the original  post I know they come different times but where is my $1,300 in federal yall took? If it does not get resolved I

 will take Turbo tax to court

[xmasbaby0]

@Claynewman1 

MY REFUND WAS LESS THAN I EXPECTED

https://ttlc.intuit.com/community/refunds/help/why-is-my-direct-deposited-refund-or-check-lower-than...

Did you enter  ALL of the stimulus money that you had already received correctly in the recovery rebate credit section when you prepared your tax return?  The IRS cross checks and if you did not enter all of the money you received, they recalculate your refund.  We are seeing a lot of people who somehow forgot to enter the stimulus checks of $1400 per person that they received.  Are you missing an amount that is $1400 per person?

There can be a number of reasons why your refund was less than the amount you expected. First of all, look carefully at your actual tax returns.  There is sometimes confusion about the amount of refund to expect when users misinterpret the “summary” they saw in TurboTax. The amount of your refund is on your tax return.  Federal refund is on line 35a on Form 1040  State tax forms are all different so we cannot tell you what line to look at on your state form.  BUT it is important to actually LOOK at your tax return forms yourself and see the amounts of your tax refunds and/or tax due.  A lot of confusion would be avoided by doing that.

Be aware also that your Federal refund and state refund do NOT come together.  Federal and state tax returns are processed by two completely separate entities.  There is no rule as to which one will come first,

It is also possible that your state reduced your refund for debts owed in your state—if the state reduced your state refund you will receive a letter from the state.

A possible (and common) reason for the reduction could be that the recovery rebate credit was completed incorrectly and you may have entered the amount of stimulus already received wrong, which could have reduced the refund you thought you were seeing.  If you said you did not receive the $1400 per person stimulus, and your Form 1040 had an amount on it, the IRS reduced your refund if their records showed that you got that money last year.

Did you choose to have TT fees deducted from your Federal refund?  (Remember that if you did that, you also agreed to an extra refund processing fee of $39.99 or $44.99 in CA)

How can I see my TurboTax  fees?   

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

What is Refund Processing Service?

 refund offset.

https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts

 IRS Treasury Offset Program Call Center at 1-800-304-3107

 https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts

https://ttlc.intuit.com/community/refunds/help/what-is-a-refund-offset/00/26301

Reduced Refund      https://www.irs.gov/taxtopics/tc203

 NOTE: You can contact the IRS Treasury Offset Program Call Center at 1-800-304-3107 to ask if they have an offset for you on file. TurboTax would not have that information.

https://turbotax.intuit.com/tax-tips/tax-payments/who-can-garnish-an-income-tax-refund/L7cPPzDyc

TurboTax does not receive feedback from the IRS regarding money that was offset from your refund.  If you owed back taxes or child support, you will receive a letter of explanation from the IRS in several weeks.  The WMR site will contain a message regarding your offset.  It is also possible that the IRS caught a mistake you made and reduced your refund.

[Claynewman1]

I put everything in correctly! I put everything As it was on the paper I received 

[Claynewman1]

Im missing 1,300 not 1,400 so your argument doesn’t stand!  And I’ve already contacted my state IRS they told me i had no debt so where is my $1,300

[xmasbaby0]

@Claynewman1 No one is arguing with you.   We are volunteers here---not employees of TurboTax----trying our best to help you.   If your refund was reduced by the IRS you are going to get a letter of explanation from the IRS in several weeks.   If you disagree with the reason the IRS gives you for the reduced refund, you can dispute it.   Good luck.

[Claynewman1]

NON IRS DEBT  is what it says on my turbo tax where did the $1,300 go you’re not answering my question! Just repeating yourself!  I dont owe anyone anything 

[VolvoGirl]

Did you get that from your IRS account?  Only the IRS can tell you what they kept it for.  That should be sending you a letter in a couple weeks.   We don't work for Turbo Tax.  We are just other users.  Only the IRS can tell you.  

[Claynewman1]

No thats not from irs thats straight from turbo tax documents! I don't

owe money to any debt collectors i don’t owe child support  I’ve contacted the IRS and they told me i didn’t owe money so where could this have went to

[xmasbaby0]

Did you owe child support---that is a possible "non-IRS debt."   TurboTax does not know why the IRS reduced your refund.   A non-IRS debt could also be state tax you owed that was offset from your federal refund.  

TurboTax never knows about offsets to your refund.   The IRS does not tell TurboTax anything after you file your tax return.

 You will have to wait for the IRS to send you a more detailed letter that specifies the debt they paid. 

[Claynewman1]

No I didn’t owe child support! 

[VolvoGirl]

I don't think Turbo Tax shows you anything like that.  Maybe that is from the refund processing service like TPG or SBTPG etc. that takes the fees out of your refund before they send it to you.   They are separate from Turbo Tax.  Turbo Tax never touches your refund and the IRS doesn't update Turbo Tax about your refund.  Once Turbo Tax submits  your return they are done with their part.   You need to contact TPG or the 3rd party bank your refund went though.  

[Claynewman1]

If I don’t figure it out you can tell your boss or whom ever is watching over what you say i will be contacting a lawyer and turbo tax will be hearing from them! Because I know For a fact that I owe no debts not to child support not to any debt collectors and I know I typed it in right that was on the paper that I received and I know I did not owe the state any money!