I can't download my 2020 tax retern PDF from turbotax website, however i can download 2017, 2018 and 2019 PDFs.

[xmasbaby0]

The system is in transition from 2020 software to 2021 software and the 2020 returns are being archived.  It will likely be several weeks before you can download all the the worksheets etc that are part of the pdf of a 2020 return that you prepared online.

[Iamtodd]

I started my 2020 taxes online and filed an extension.  Now, I am trying to finish, but it is not downloading my 2020 form that I started back in April.  How do I get my tax form that I already did?

[xmasbaby0]

@Iamtodd 

Online tax preparation and e-filing for 2020 returns is now permanently closed.  Now it is too late to use online software or to e-file. If you have any changes/corrections at all to make to your 2020 return, you now have to complete it using desktop software, which you must download to a full PC or Mac  (not to a mobile device).Then you need to print, sign and mail it.

https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turb...

If you already paid for your online software you can ask customer support for a download of the desktop software.

They are available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

If you are getting a refund, there is no penalty for filing late.  If you owe tax due, then file and pay the amount due as shown on the Form 1040, but expect a bill later from the IRS for the penalty and interest you will owe.  Only the IRS will calculate this—TurboTax will not calculate it.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.

[Iamtodd]

Thank you for the response.  I understand that I am late, and it said that I had to download desktop software.  However, it said I would be able to download my forms that I had already filled out.  The only data that it shows is my 2019 Tax Return.  Even if I am late on filing due to being in the hospital, it should not remove my data.  At the very least, it should have notified me before removing my data.  Is there any way to get that data so that I can continue my return?

[VolvoGirl]

You might have to download the .tax2020 file from online later. It maybe unavailable as they get ready for next year.

Save the tax file

https://ttlc.intuit.com/community/saving/help/how-do-i-save-my-turbotax-online-return-as-a-tax-data-...

Switch to Desktop

You can move your Online file to the Desktop program and continue without paying for Online or needing to reenter your info.

To continue in the desktop version see this…….

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-th...

After you get the program installed the first thing to do before you open your tax return .tax2020 file is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to FILE - NEW).

[xmasbaby0]

@Iamtodd Data you entered has not been removed.   If you started with the online software you just have to move the data to the downloaded desktop software now.  If you did not pay for the online software yet you will have to pay first to download desktop software.   If you already paid then customer support will help give you a download.

https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turb...

If you already paid for your online software you can ask customer support for a download of the desktop software.

They are available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

If you are getting a refund, there is no penalty for filing late.  If you owe tax due, then file and pay the amount due as shown on the Form 1040, but expect a bill later from the IRS for the penalty and interest you will owe.  Only the IRS will calculate this—TurboTax will not calculate it.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.

[Iamtodd]

Thank you for the response.  I do not need to file a state return since I live in Florida.  When Turbo Tax took me to the download page, it only offered the Deluxe for Federal & State for $80, so I downloaded the Deluxe Federal only from Amazon for $49.  It says, if you already purchased a previous yea's CD/Download tax software you can access it by clicking a link. It prompts for the license code, but when I enter it, it says something went wrong downloading my data.  I have already downloaded and installed the Turbo Tax software that I bought on Amazon.  I don't understand why they are holding my data hostage that I already paid Turbo Tax (twice now) to retain for me.  This definitely does not make me want to use their online software again.  It should just alert me that I will have to print the forms and mail it in since I missed the deadline.

[Critter-3]

Step 1 ... download the 2020  .taxfile from TT home page

Step 2 ... OPEN the 2020  .taxfile in the installed and updated 2020 program ... do not try to transfer it. 

[Critter-3]

To access your current or prior year tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download .taxfile 

[xmasbaby0]

@Iamtodd 

It is confusing to follow what you have done so far.   You mention paying "twice"---  Did you not read the part of the information given to you that told you to contact customer support to get the download if you already paid for using the online software?   You do not have to pay twice.     If you paid for the online software then customer support will GIVE you the download.   Not sure why you mixed it all up by going to Amazon.

It is also not clear from what you have said whether you had the return you prepared online completely ready and only need to print it out, or if you still have data to enter to finish preparing the return.

At this point you do need help from customer support to sort out what you did and to help you get your data moved to the desktop software.   They are not there on weekends so wait until Monday.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.

[Critter-3]

[Iamtodd]

Thanks for your response.  The problem is that my 2020 .taxfile is missing, so I cannot do step 1.  I will call customer support to see if they can get the file for me.  

[Iamtodd]

The problem is that I only see 2019 when I log in.  There is no 2020 to click on.

[VolvoGirl]

Maybe you used a different account.  It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.