@Iamtodd
It is confusing to follow what you have done so far. You mention paying "twice"--- Did you not read the part of the information given to you that told you to contact customer support to get the download if you already paid for using the online software? You do not have to pay twice. If you paid for the online software then customer support will GIVE you the download. Not sure why you mixed it all up by going to Amazon.
It is also not clear from what you have said whether you had the return you prepared online completely ready and only need to print it out, or if you still have data to enter to finish preparing the return.
At this point you do need help from customer support to sort out what you did and to help you get your data moved to the desktop software. They are not there on weekends so wait until Monday.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
