TurboTax FAQ
TurboTax FAQ
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How do I finish a prior-year return that I started in TurboTax Online?

If you started a 2014, 2015, or 2016 return in TurboTax Online but couldn't file it before the shutdown, start by purchasing the TurboTax CD/Download software and installing it on your computer. Window instructions | Mac instructions

Don't forget to also download and install the appropriate state program(s), if your return includes one or more states. Windows instructions | Mac instructions

Then, follow these steps to finish your online return in the TurboTax software program:

  1. Download the .tax file for your prior-year return  (not the PDF) and save it on your computer. We recommend saving to your desktop for ease of retrieval.
  2. Open your TurboTax software program, select Find a Tax File, and then browse to the tax data file you downloaded in Step 1. Select the file and click Open.
  3. You can now finish your return. You'll need to paper-file, as e-filing for prior years is no longer available.

Note: TurboTax software for tax year 2013 and earlier is no longer available for purchase.