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There was an issue with the URL in the original welcome email from the Turbo Prepaid Visa Card.
A new email was resent on 1/15/19 around 4:30 PST with the correct URL.
Please check your email for the updated email with the correct link to access your temporary card.
I never received a welcome email is there any way to resend it
If you cannot locate it after checking your junk mail folder or are having trouble creating an account or logging into your Turbo Prepaid Card online account, call toll-free at (888) 285-4169. Please refer to the following help article for more information. About the Refund Advance temporary card - Community
This whole temporary card is Crap! Says I was approved for advance. The email they sent says I was approved and gave me the last 4 digits of the card number that’s being sent to me. I make an online account but it says it has a 0 balance. I have called sooo many times today and I still get the same run around I have to wait for my physical card to come in the mail. The email that said I was approved also has a link named access your fund when I click on it, it gives me an error message. Why advertise you give a temporary card if you don’t! I never received another email nothing but when I call they say yes your money is there! Than why the heck can’t I access it!
See the following link for assistance with receiving your temporary card.
https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-temporary-card/00/27511
I did call toll fre number they give you a run around
I can’t access my return advance
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