How do I access the temporary card information for the prepaid Visa? The link through my email keeps showing an error message.

[LindseyLO]

You can contact and speak to someone about your temporary card by using the source provided below. Also provided for you below is more details regarding your temporary card.

https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-temporary-card/00/27511

[usmc5251]

having the same issue

[BossyJesy]

How did you make an account with no card info tho, that's where I'm stuck at.. I can't access temp card without an account but can't make an account without the card information ughh

[MichelleLO]

@BossyJesy Please see the TurboTax FAQ: About the Refund Advance temporary card and refer to the section I can't access my Refund Advance temporary card.

[BossyJesy]

Thanks, I feel so silly but all I had to do is go look for the email a couple of minutes before that one. It allowed me to access the debit card account without the actual debit card.😂

[Nathandogg77]

I use my turbotax debit card for my direct deposit and to pay my bills. Its the only card I really use 2 store my money and use it when need it. Now whenever I try to use the turbo card app it says there is an error and won't let me log in. Any suggestions?

[Nathandogg77]

Why doesn't my turbotax debit card lay me access any of the information. It keeps saying error and won't go any further and I use this card for all of my purchases and have never had a problem until today

[CarissaM]

Both the website and the customer service center are experiencing high volumes of traffic. It may take time to get through either point of access.