Why are you trying to charge me $39.00 for what is supposed to be FREE filing

[addyk]

Need an answer from Turbo tax

[ee-ea]

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/charged-turbotax-...

[VolvoGirl]

Somehow you upgraded to Deluxe.  To go back to a lower version or the Free Edition you can try to clear and start over https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-onli...

In the Turbo Tax Free Edition, information that you can enter is limited now.  Why do I have to upgrade from the Free Edition?
https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379

Or try the IRS Free File program
https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free

[TerukoL]

I am showing that you are using TurboTax Deluxe Online, which is a paid version. Please click Why am I being charged for TurboTax Free Edition? to learn more.

You can use TurboTax free file for tax forms 1040EZ/1040A only. If you are filing one of these forms, please click the link to clear and start over.  After everything is cleared, you will be able to file using the free edition. 

Turbo Tax fees you are charged will depend on any add-ons you may have selected when completing your return.

If you selected to have your TurboTax fees deducted from your federal refund, there may be an additional fee for the Refund Processing Service.

You can view a breakdown of your TurboTax charges by signing in to your online return. Once you have signed in and selected to continue your return, select Tools from the My Account drop-down list in the upper right corner. In the pop-up window, select My Fees to get a breakdown of your TurboTax charges.

You can remove any add-ons before you pay by selecting:

•    Remove upgrade to Deluxe, Premier, or Home & Business

•    Remove MAX

•    Remove Refund Processing Service

•    Remove TurboTax State

•    Remove TurboTax Premium Service

•    Remove TurboTax Federal Free Edition PLUS

Click this link to learn how to remove Premium Fees.