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schmellyx
New Member

Where is the online menu to check for updates?

It does not exist.

Where is the online menu to check for updates?

@schmellyx What does not exist?   This thread has posts dating back several years and has entries from multiple users.   What are you trying to do?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Where is the online menu to check for updates?

I get this message filing for my California state taxes.  I am using the browser-based self-employed edition and I can't find any way around this.  If it's updated automatically why is it saying I need to download the latest update? 

Where is the online menu to check for updates?

I also got this same error while using Turbotax Online Premier DIY version:  I'm prompted to receive an update, but it isn't possible to do so, i don't believe, because I'm using the Online version, which is supposed to update automatically.  

 

The exact error reads: Schedule CA:_your return has a mortgage interest adjustment which will require an update in order to ensure that the calculations are correct. To receive an update, select Check for Updates from the Online menu to connect to our website. 

 

This uncorrectable error leaves me unable to e-file and it seems the only solution is to print the return and mail it in...can somebody at Intuit please read this and help me!

Where is the online menu to check for updates?

i receive the same error and i use the online version. 

i need assistance to. Does this mean the form isn't ready yet to file?

Where is the online menu to check for updates?


@irenedelacruz wrote:

i receive the same error and i use the online version. 

i need assistance to. Does this mean the form isn't ready yet to file?


Click on the Review tab for any forms and/or schedules in your tax return that are not yet ready for filing along with the date estimated to be available.

 

Go to this TurboTax website for IRS forms availability - https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_fed_online_individual.html

Go to this TurboTax website for state forms availability by state - https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_states_online_individual.h...

jcasel
New Member

Where is the online menu to check for updates?

I get the exact same error. I checked with Live Chat Expert and their advice was to connect to "Ethernet" since it's a secure connection. It made zero difference. 

 

TT needs to fix this!

MichelleLO
Intuit Alumni

Where is the online menu to check for updates?

Which state are you having issues with?

@jcasel

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schmellyx
New Member

Where is the online menu to check for updates?

CA

AkinaLO
Intuit Alumni

Where is the online menu to check for updates?

If you need the availability list for the CA forms, this link will provide it and is updated periodically.

California Individual Form Availability

 

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justinhess
Returning Member

Where is the online menu to check for updates?

Any update here?  Sam issue here filing for California

justinhess
Returning Member

Where is the online menu to check for updates?

Error is:

 

The exact error reads: Schedule CA:_your return has a mortgage interest adjustment which will require an update in order to ensure that the calculations are correct. To receive an update, select Check for Updates from the Online menu to connect to our website. 

 

Any fix yet?

KrisD15
Expert Alumni

Where is the online menu to check for updates?

The Online Menu for TurboTax Desktop is located at the top left of your TurboTax home screen on the black bar above the intuit turbotax logo. 

 

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Where is the online menu to check for updates?

Still having trouble and it is the 7th. I like how my payment was accepted, though.

CarissaM
Intuit Alumni

Where is the online menu to check for updates?

Please contact us by phone by following the instructions here so we can better assist you @teachintheboonies

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