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NormMetzler
Returning Member

Where do I enter my license code on this website? I have purchased a basic Turbo Tax disc. there is no pop-up window on this page

I purchased Turbotax Home & Business and have a license code, but can't find where to enter it to open the tax program. How should I proceed?

 

ChondelLO
Intuit Alumni

Where do I enter my license code on this website? I have purchased a basic Turbo Tax disc. there is no pop-up window on this page

@NormMetzler For information on how to install TurboTax CD/Download software with your license code, please visit the Help Article below.

 

How do I install TurboTax CD/Download with my license code?

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Where do I enter my license code on this website? I have purchased a basic Turbo Tax disc. there is no pop-up window on this page

Inserted the CD 3 times and still nothing happens.

 

Where do I enter my license code on this website? I have purchased a basic Turbo Tax disc. there is no pop-up window on this page

Don't use the CD.  Do the download method instead.  

How to install the Desktop CD/Download program with a License Code

How to install TurboTax CD/Download software with license code

Where do I enter my license code on this website? I have purchased a basic Turbo Tax disc. there is no pop-up window on this page

Can you take me step by step: 
Where do I need to log in?  Then enter my TurboTax license code? Then download my software? 

I purchased the TurboTax Deluxe Download or CD at Costco and would very much like to exercise the "Download" option.  Every time I try, I end up on the Online version with it wanting my credit card. 

 

Thanks in advance for any assistance. 

 


 

Where do I enter my license code on this website? I have purchased a basic Turbo Tax disc. there is no pop-up window on this page


@freyfamily wrote:

Can you take me step by step: 
Where do I need to log in?  Then enter my TurboTax license code? Then download my software? 

I purchased the TurboTax Deluxe Download or CD at Costco and would very much like to exercise the "Download" option.  Every time I try, I end up on the Online version with it wanting my credit card. 

 

Thanks in advance for any assistance. 

 


 


You have to install the TurboTax software you purchased from Costco, either the CD or Download, on a personal computer.  The license code is entered when installing the software on a personal computer.  It is not entered or used with the TurboTax online web-based editions.

See this TurboTax support FAQ for the license code - https://ttlc.intuit.com/turbotax-support/en-us/help-article/license-information/install-turbotax-cd-...

Where do I enter my license code on this website? I have purchased a basic Turbo Tax disc. there is no pop-up window on this page

Didn't my link above help? There is a picture on it saying how to download the program.

 

How to download Turbo Tax instead of using the CD
https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-...

 

You go to installturbotax.com.  Here it is

https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/ 

Where do I enter my license code on this website? I have purchased a basic Turbo Tax disc. there is no pop-up window on this page

@freyfamily   Did you buy the CD at Costco store or buy the download at Costco Online?  If you bought the CD there should be a card in it showing how to install or download it.  Like this

 

Download CD.jpg

caw-18-
New Member

Where do I enter my license code on this website? I have purchased a basic Turbo Tax disc. there is no pop-up window on this page

[product code removed]

Where do I enter my license code on this website? I have purchased a basic Turbo Tax disc. there is no pop-up window on this page

@caw-18- 

 

Not a wise choice to post your liscence code on a PUBLIC internet forum where it can be stolen.  REMOVE it asap. 

Where do I enter my license code on this website? I have purchased a basic Turbo Tax disc. there is no pop-up window on this page

@caw-18- Anybody on the internet can steal your license code.

 

This is a public web site that can be seen by anyone—including scammers and would-be identity thieves who would love to contact you and pretend to be from TurboTax.  Please remove the personal information you posted here ASAP by returning to your post and clicking the three little blue dots on the upper right to edit your post.

 

 

This  forum is NOT where you enter it.

Access your downloads here

https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

 

https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Where do I enter my license code on this website? I have purchased a basic Turbo Tax disc. there is no pop-up window on this page

How do I download TurboTax already purchased with license code?

Where do I enter my license code on this website? I have purchased a basic Turbo Tax disc. there is no pop-up window on this page


@judithsking wrote:

How do I download TurboTax already purchased with license code?


Sign onto your download account - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts&cgcview=downloads

Where do I enter my license code on this website? I have purchased a basic Turbo Tax disc. there is no pop-up window on this page

I purchased the Deluxe version as a download but everytime I go to InstallTurboTax.com and login, the website starts trying to make me use the online TurboTax.  There is no download option or license code box anywhere!

Where do I enter my license code on this website? I have purchased a basic Turbo Tax disc. there is no pop-up window on this page

@jtyoderfw1 

 

Access your downloads here

https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

 

https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971

 

 

To find your license code:

 https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

 

 

We see people get confused and they keep logging in to online software which will require them to pay at the end.   You need to use the desktop software.   One way to tell if you are using the right software---your tool bar.   Online software has the toolbar in a black vertical column on the left side of the screen.   Desktop software has the tools up on the top of your TT screen.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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