We chose the "help if we need it" option. can we switch to "do it on our own" option if we didn't use the help? We are at the end of the process, paying for the service.

ruizfamilybills · ‎April 10, 2024

CatinaT1 · ‎April 10, 2024

You can review your fees by following the instructions below.  

After signing in to TurboTax, open or continue your return.
Select Tax Tools on the left side of the screen and then Tools.
A Tools Center box will pop up on your screen.
Select the My Fees box on the right.

If your TurboTax fees are higher than expected, you can reduce them by removing add-ons:

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xmasbaby0 · ‎April 10, 2024

Do you mean you used a version of online TurboTax "Live" but did not use any help from the tax experts you were paying an extra fee to use?

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/00/27312

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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We chose the "help if we need it" option. can we switch to "do it on our own" option if we didn't use the help? We are at the end of the process, paying for the service.