I started to use TurboTax to completed my 2019 tax return. I bought the tax preparation programs which totaled to $110, but my tax return keeps getting rejected. I have no turned it in at all - help.
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Some rejected returns can be fixed and re-filed. Some have “un-fixable” reasons for the rejection and have to be mailed instead.
You received a rejection email that we cannot see. Please tell us word for word what it says so we know how to help you. Or even copy and paste the email message.
If you used the IRS non-filer site to get a stimulus check, you will now get a “duplicate SSN” rejection. We are seeing people who did not notice or ignored the warning on that site about using it if they would be filing a tax return.
I do not feel comfortable to copying and pasting the information that has been included in the rejection emails I received. I can tell you that the forms I acknowledged had the wrong social security number on them and they will not let me correct them. I paid $110 for TurboTax help just to mail in my return?
When you get a rejection for a duplicate Social Security number you cannot e-file. Rejections come from the IRS--not from TurboTax. Your fee was for using the software to prepare a tax return--there was no extra fee for e-filing. The fee is the same whether you e-file or print and mail it.
If you used the non-filer site to get a stimulus check, that is why your return is being rejected now. Or it could be that someone--somehow--used your SSN on a tax return already--in which case the IRS will sort it out.
Either way--you cannot e-file. You have to print, sign and mail your tax return.
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.
Federal and state returns must be in separate envelopes--they go to different addresses.
Your tax returns have the wrong ssn on it? Or did the reject say duplicate ssn? You should tell us the reject message or code, that's not personal info. If you need to fix your return click on Add A State to let you back in.
I just resubmitted my tax returns today and got this message:
That means your SSN has already been entered into the system as having been claimed as a dependent on someone else's tax return. If you believe that is incorrect and that you CANNOT be claimed as someone else's dependent, then your only recourse is to print sign and mail your tax return so that the IRS will sort out who claimed you and whether the claim was legit.
If you do meet the criteria to be claimed as someone else's dependent, then you have to go back in to My Info and change the way you answered the question about whether you could be claimed as someone else's dependent. Are you someone else's qualifying child or qualifying relative? (Because someone said you are)
WHO CAN I CLAIM AS A DEPENDENT?
You can claim a child, relative, friend, fiance (etc.) as a dependent on your 2019 taxes as long as they meet the following requirements:
Qualifying child
• They are related to you.
• They cannot be claimed as a dependent by someone else.
• They are a U.S. citizen, resident alien, national, or a Canadian or Mexican resident.
• They are not filing a joint return with their spouse.
• They are under the age of 19 (or 24 for full-time students).
• They live with you for more than half the year (exceptions apply).
Qualifying relative
• They don't have to be related to you (despite the name).
• They cannot be claimed as a dependent by someone else.
• They are a U.S. citizen, resident alien, national, or a Canadian or Mexican resident.
• They are not filing a joint return with their spouse.
• They lived with you the entire year.
• They made less than $4200 (not counting Social Security)
• You provided more than half of their financial support. More info
When you add someone as a dependent, we'll ask a series of questions to make sure you can claim them.
Related Information:
• Does a dependent have to live with me?
• What does "financially support another person" mean?
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