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Please try the following steps in the Help Article to remove and reinstall TurboTax to force an update.
If this does not work, please reach out to us directly using the Help Article here. This ensures you will get to the correct department as quickly as possible. When calling, please specify that you need technical support.
reinstall fixed it
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Same issue occurs with the 2021 tax filing season. Calling the Inuit help is a waste. They tell me to do the download. When will Turbotax fix this? I am done with TT if I have to mail my taxes this year.
After wasting 3 hours of time, deleting the software and reloading it, it still wouldn't e-file. I then e-filed only the Federal. No problem. Then I e-filed only the MO state return- no problem. When I tried to e-file the KCMO city return, it crapped out again. So the city filing doesn't work. Seems to me that your customers shouldn't have to debug Turbotax. Where is my compensation from Turbotax for wasting three hours of my time?????? I will think long and hard before I purchase TT for 2022 filing.
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