Turbotax Desktop 2024 Error 70001

[laurab142]

I receive this error when trying to launch the program. I have tried uninstalling and reinstalling several times as well as running as system admin and adding as a trusted site. I have used the product for several years without any issues.

The install did not ask for my license code. Is it possible somehow it thinks I am running an online version? 

[RobertB4444]

Error 70001 usually means the system believes that it already has TurboTax running on it.  You should definitely uninstall, restart your computer, and then re-install the software.  If that doesn't help here are some troubleshooting tips.

@laurab142 

[laurab142]

None of the recommended solutions worked. 

[CatinaT1]

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service