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DC441
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TurboTax 2024 keeps asking for Activation Code on SAME EXACT PC

TurboTax 2024 keeps asking for Activation Code on the SAME EXACT PC.  Every time I launch the product on the same computer, I get prompted to re-active the product and consume a license.  The tax season has not even started, and since I downloaded the product a week ago, I have consumed 3 of 5 licenses already.  It appears there an issue with the way Intuit developers are trying to ID the computer.  The product thinks is on a new PC when it is not.  I am using a standard Win 10 PC with Norton 360 AV.  I do not have a USB storage device plugged and nothing is changing on my PC H/W wise.  Only standard windows security and AV updates.  My tax files are stored on OneDrive.  None of the recommend "fixes" from past year work.  IP addresses change and AV/Firewall are not something that should ever be disabled!  Although I tried disabling both and it made no difference.  Please fix your product or remove the license requirement until you do.  Thank you.

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TurboTax 2024 keeps asking for Activation Code on SAME EXACT PC

You will have to contact TurboTax support for assistance with this problem. 


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

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