VGopal
New Member

Get your taxes done using TurboTax

I encountered the exact issue. Bought TT Deluxe 2024 from Costco 5 days ago, installed and I was happily using it for a few days until this afternoon. When I clicked on the TT shortcut, it took me to Activate Your License page. Without paying too much attention, I selected my license code and clicked on the "Activate" button. It now says 2/5 machines installed, though I have it installed on this laptop alone. When I called Intuit Customer service, I was very unlucky to get assigned a very rude customer service agent. She came up with the smartest idea and asked me to reinstall it. When I asked her "Wouldn't it be treated as though I was installing it on another machine which might force me to lose another license?"  she got angry and disconnected my call. As reported by others, I had very similar issue last year as well. If anyone has solved this issue, kindly update other victims of this intuit scam.