TTWCC1757017 ORDER DATE July 14, 2020
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janbarclay
New Member

TTWCC1757017 ORDER DATE July 14, 2020

On July 14, 2020 I entered  information for 2019 Tax File and received receipt (see Subject above) but tried to access my 2019 file so I could download returns and mail them. However, I got message it cannot be found.  Therefore, I want to now start over and create a file so I can mail my tax return for the Year 2019 for both Federal and State of TN.  Please help.  I received text message that my Intuit Acct code is 080172 and another text message that my Turbo Tax Answer Xchange code is 901767.

2 Replies
xmasbaby0
Level 15

TTWCC1757017 ORDER DATE July 14, 2020

You might be looking in the wrong account.  And by the way---TN does not have a state income tax.https://ttlc.intuit.com/community/state-taxes/help/which-states-don-t-have-income-tax/00/26063

 

 

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

 

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

 

To get a copy of your previously filed returns prepared with online TurboTax https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online

 

https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-this-year-in-turbo...

 

When you find the right account--the one you already paid for--you may need to click on Add a State to get in to your return.  You do not really have to add a state, but that will get you back in to your return so that you can enter more information or change the information entered previously.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
SteamTrain
Level 15

TTWCC1757017 ORDER DATE July 14, 2020

I "think" the TTX software does do the TN "Hall Tax" forms...but I could be mistaken.

 

 

 

*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
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