On July 14, 2020 I entered information for 2019 Tax File and received receipt (see Subject above) but tried to access my 2019 file so I could download returns and mail them. However, I got message it cannot be found. Therefore, I want to now start over and create a file so I can mail my tax return for the Year 2019 for both Federal and State of TN. Please help. I received text message that my Intuit Acct code is 080172 and another text message that my Turbo Tax Answer Xchange code is 901767.
