Tax Year Prior to 2020: How to cancel payment

[Todd611]

• cancel my payment to intuit turbo tax

[Lenamo65]

Turbo Tax

[Scoreboardhood7]

With turbo Tax. All my money is gone

[AshleyLO]

@Scoreboardhood7 If you are wanting to cancel your order with TurboTax and you have not filed your return as of yet, please give us a call. 

If you have already filed your return, unfortunately, you are not able to cancel your order per our user agreement. 

If you need help with something different, please let me know!

[patkennerly1956]

Taxes 

[VolvoGirl]

@patkennerly1956   You only posted 1 word.  Do you have a question?  This is not a chat line.  Please post a full question.

[tprince]

basic turbo tax.  I need to update to a different turbo tax

[tprince]

I want to upgrade to a better turbo tax  from basic turbo tax.

[VolvoGirl]

How to Upgrade Online version
https://ttlc.intuit.com/community/upgrading/help/how-do-i-upgrade-or-switch-to-a-higher-version-of-t...

If you don't see the Upgrade button,
https://ttlc.intuit.com/community/upgrading/help/why-don-t-i-see-the-upgrade-option-in-turbotax-onli...

[Henry56]

Turbo tax doesn’t give me an option to stop a payment   How can I stop a purchase I made by mistake

[charbill82]

TurboTax charge of $25 as I will not be filling with you. Cancel tge gorm and the credit card charge!

[VolvoGirl]

@charbill82   What were you charged $25 for?  Are you using the Online version or the Desktop program?  In the Desktop program it is $20 to efile a state return or you can print and mail state for free.

[teri256m]

turbotax

[tprince]

My turbo tax gave me a 1200 Dollar credit that I did not have.  I sent another tax form to correct the mistake.

Terence L. Prince

[social security number removed]

[DOB removed]

[JamesG1]

If you have already filed your return, you will need to contact your state Department of Revenue for help with cancelling or changing payment method and date.

You cannot make any changes in TurboTax once you have filed the return using TurboTax.

Choose your state Department of Revenue and it will take you to their contact page to contact the department for assistance.