How do I speak to a real person at Turbo Tax , need a number

Mukamyi65 · ‎February 21, 2023

Hi

zipporah4000 · ‎February 21, 2023

I need a real person from turbo tax to complete my taxes electronically, as soon as possible please n thank you my number is [phone number removed] [removed]

xmasbaby0 · ‎February 21, 2023

@zipporah4000

Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time daily

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Carolinedillon99 · ‎February 23, 2023

I need to speak to a tax person.

xmasbaby0 · ‎February 23, 2023

@Carolinedillon99

Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time daily

https://ttlc.intuit.com/community/choosing-a-product/help/what-is-turbotax-live/00/27191

https://ttlc.intuit.com/community/choosing-a-product/help/what-is-full-service-by-turbotax-live/00/2...

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live

https://ttlc.intuit.com/community/taxes/discussion/how-to-contact-my-full-service-expert/00/1950947

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

McNeil87 · ‎February 27, 2023

I need a live agent

DoninGA · ‎February 27, 2023

@McNeil87 wrote:

I need a live agent

READ the post on this thread directly above your message.

MoniqueLO_ · ‎February 27, 2023

If you have TurboTax Live, please see this Help Article for instructions on how to connect with a tax expert.

If you do not have TurboTax Live, please feel free to contact Customer Support so you can speak with someone who can assist you.

@McNeil87

GeorgeWash333 · ‎March 4, 2023

I added a pool for approximately $91,000 in 2022 for my renters and want to know if I can claim the expenses on my 2022 tax return?

GeorgeWash333 · ‎March 4, 2023

In 2022, I had a pool built for my rental tenants for approximately $91,000. Can I add this expense to my 2022 IRS form?

Anonymous_ · ‎March 4, 2023

@GeorgeWash333 wrote:

In 2022, I had a pool built for my rental tenants for approximately $91,000. Can I add this expense to my 2022 IRS form?

See https://www.irs.gov/publications/p527#en_US_2022_publink1000219253

A swimming pool would be an improvement and depreciated as an asset over a 27.5-year period.

You would add this in the Assets/Depreciation subsection of the Rental Properties and Royalties section.

Debyork · ‎March 5, 2023

My name is [PII Removed] and I filled my taxes through you guys,I filled on February the 15th and I have called the IRS to check if it was approved or not I can't get any information I want to know of what is going on

DoninGA · ‎March 5, 2023

@Debyork wrote:

My name is Debora York and I filled my taxes through you guys,I filled on February the 15th and I have called the IRS to check if it was approved or not I can't get any information I want to know of what is going on

Did you e-file your tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund. Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 3 for all other inquiries
It should then transfer you to an agent.

tanyasmith · ‎March 6, 2023

My route is wrong how to fix

xmasbaby0 · ‎March 6, 2023

@tanyasmith

Did you already e-file? If you did NOT e-file you can go to the FILE section and change how you want to receive your refund. If you want direct deposit you need the routing number and your own account number.

You cannot change banking information while your return is in pending, nor can you change it after the return is accepted. The IRS does not allow it.

If you e-filed:

Banking information for direct deposit is wrong or closed

If you entered incorrect banking information for your refund, you can change it if your return is rejected. If it is accepted, however, it is too late to change it. The bank will reject the refund and send it back to the IRS. Then the IRS will issue a paper check and mail it to the address you put on your tax return. Expect a delay of at least a couple of weeks to receive your refund.

Here is what the IRS says about entering incorrect banking information

https://www.irs.gov/help-resources/tools-faqs/faqs-for-individuals/frequently-asked-tax-questions-an...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

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Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

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