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agalabi
New Member

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

where is phone # to call for help 

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

Turbo tax 1-800 number DOES NOT GIVE YOU A PERSON TO TALK TO LIKE LAST YEAR😡😡😡😡😡😡

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time daily

 

 

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

I keep getting an error that I can't fix. Please advise.

CarissaM
Intuit Alumni

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

What is the error you are getting? That will help us see how you can resolve it. @godgivemestrength

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dottienc1
New Member

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

I need a copy of my 2021 federal income tax form to print out.

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

@dottienc1

  You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.

 

Start a 2022 return online and enter some personal information  so that the menu on the left opens up and lets you access your past year returns.

 

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

Account Recovery

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

 

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

 

To get a copy of your previously filed returns prepared with online TurboTax https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online

 

https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-this-year-in-turbo...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

I already got everything done but thank you for everybody that was able to help 

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

 

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

 
MoniqueLO_
Intuit Alumni

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

Please see this Help Article for possible reasons as to why your refund was less than expected.  

 

You will need to contact TPG for information regarding your refund. They are one who handles your refund if you elect to pay your fees with your refund. You can also check out this TPG Refund Tracker to check on your refund.

@Brttnrising 
 

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

i need a verifacion code to  complete sending my tax information to the irs,pls respond to this request

[email address removed] thanks

HeatherPLO
Intuit Alumni

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

Please do not post any personal information on this public forum.  

 

If you need assistance with a verification code, please see our Help Article here for further instructions.  

 

@mercury4432 

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bmvaughn
New Member

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number

I purchased Premier.  I filed my tax. I need to file a second tax return for a family member. but can not seem to open a second return in their name

Tax Year Prior to 2020: How do I speak to a real person at Turbo Tax , need a number


@bmvaughn wrote:

I purchased Premier.  I filed my tax. I need to file a second tax return for a family member. but can not seem to open a second return in their name


If you are using the TurboTax online edition those can only be used for one tax return per account and User ID.  To start another tax return with the online editions you would need to create a new account with a new User ID.

 

If you are using the TurboTax desktop CD/Download editions then to start another tax return click on the File menu at the top left of the desktop program screen.  Click on New Tax Return.

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