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What is your customer service number?

Can you send me a Federal,  IRS Tracer Request   Form?
4 Replies

What is your customer service number?

This?  Form 3911 to trace a missing refund


Level 15
Level 15

What is your customer service number?

See the following FAQ to contact TurboTax customer service.

How do I contact TurboTax?

But if you want to initiate an IRS refund trace, you don't need help from TurboTax. Download the form from the following link.

Form 3911, Taxpayer Statement Regarding Refund


What is your customer service number?

What are you trying to "trace" ?  The return you filed or the refund ?


Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.

See this TurboTax support FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

What is your customer service number?

The form to report a lost or missing tax refund is Form 3911.  You complete and mail the form to the IRS office for your state using the address for a Form 1040.

Go to this IRS website for the Form 3911, Taxpayer Statement Regarding Refund - https://www.irs.gov/pub/irs-pdf/f3911.pdf

Go to this IRS website for addresses by state - https://www.irs.gov/filing/where-to-file-addresses-for-taxpayers-and-tax-professionals-filing-form-1...


If this is for tax year 2022, what is the status of the federal tax refund on the IRS website - https://www.irs.gov/refunds


If the 2022 federal tax refund status is Issued, did you request to have your TurboTax account fees paid from the federal tax refund?

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