What are you trying to "trace" ? The return you filed or the refund ?
Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.
See this TurboTax support FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
The form to report a lost or missing tax refund is Form 3911. You complete and mail the form to the IRS office for your state using the address for a Form 1040.
Go to this IRS website for the Form 3911, Taxpayer Statement Regarding Refund - https://www.irs.gov/pub/irs-pdf/f3911.pdf
Go to this IRS website for addresses by state - https://www.irs.gov/filing/where-to-file-addresses-for-taxpayers-and-tax-professionals-filing-form-1...
If this is for tax year 2022, what is the status of the federal tax refund on the IRS website - https://www.irs.gov/refunds
If the 2022 federal tax refund status is Issued, did you request to have your TurboTax account fees paid from the federal tax refund?
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