How do I contact TurboTax?

If you're using TurboTax Online:

1. Sign into your TurboTax account (if you aren't already signed in).
2. Once you're in, type Contact us in the Search bar.
3. Select the Contact Us button from the results.
4. Select the pencil icon to enter your question and select Let's talk.
5. Now choose between:
   • Posting your question to our community of experts (Post a question)
   • Talking one-on-one with a live TurboTax Expert or CPA (Get a call)
     • Free Edition (without PLUS): This is not covered, so when you select Talk to a specialist, you'll be asked to add PLUS benefits first.

If you're using the TurboTax Desktop or can't sign into your TurboTax account:

1. Go here to contact us.
2. Under Help and Support near the bottom of the page, choose Contact Us.

We're currently open Monday–Friday, 5 AM to 5 PM PT.