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[Scumbagswife]

I have been fighting this same issue since the begining of January. My email is the same on both sites and always has been. Same with my phone number. Turbo tax has provided no support what so ever to challenge the issue and ck has followed suite with TT. I have filed an received an advance for 5 years running with tt and suddenly now I cant be verified. This is bull **bleep**! And im sending out 2000 letters to the corporate offices of both TT AND CK today . one is bound to hit an office of someone who can help an cares about the customers enough to get on top of the disturbance before the 15th!! Wish me luck. An good luck to all ppl having issue. Ill update when it changes.

[msrussellam]

I have the same issue. I can't understand how I have been monitoring my scores for years via Credit Karma and now all of a sudden they can't verify my identity .

[Meona]

I’m having the same prob! Glitch ??  Help 

[Scumbagswife]

No glitch. Just a hiccup they refuse to correct an refuse to work out. It's bull **bleep** completely. File your taxes asap. It's ur best chance to get ur funds quickest. Good luck. 

[Scumbagswife]

I really like how the turbo tax employee keeps posting replays by adding a link to Procedural "updates" but after clicking on it, it bring up ERROR PAGE NOT FOUND OR Doesn't Exist.  Lmao. Good job employee your juSt as helpful as CK. 

[bwalker10]

I am trying to do my sons taxes for him and he has been living in new mexico for 7 years. had this same problem last year. when i get ready to print his tax return it states that he owes 320.00 in NC State taxes even though he has not lived in nc for 7 years. is there something in turbo tax that i need to check to elimante this nc tax 

[SteamTrain]

@bwalker10 

You haven't made his exact situation clear.   You had to have entered something about NC in his tax forms.

@bwalker10 

There are situations where there may be both NM and NC tax returns....like perhaps:

....he owns rental property of some kind in NC that he earns income from??

...College student in NM, under age 24 and your dependent (and you live in NC....but 7 years later that's unlikely) ?

....He's a NM resident, but worked summer in NC?

....Military member stationed in NM, but whose HOR is NC?

____________________

Something is triggering it...either his state of legal residence, part-time job there, rental property there??  NC Withholding shown on some form you entered?

[Lashavi]

hi, I’m having the same issue and it won’t allow me to receive the advance as of now due to the error.  Has there been other reports ?  I’ve called credit Karma and everything is matching on their end.  

[Critter-3]

 

Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.

What is the TurboTax phone number? (intuit.com)

[Dliruem]

@Lashavihonestly, I don’t think the tt customer service will have an answer for this,

I tried to make a credit karma money account year ago before them doing advances with TurboTax and I still got the same issue, last year I really wanted the advance so I called CK and they said they didn’t know why and that they would continue to look into it, a year later and they still don’t know why. It’s been about 4 years for me with this issue. 

[mbmc]

It is 2023 and I am having this same issue.  Credit Karma said to contact Turbo Tax but TT cant help.  Has there been any resolution to this matter.

[mbmc]

Did they ever resolve this issue because its 2023 and I am experiencing this same issue .

[mbmc]

Did you ever resolve this issue?  I am having rhe same issue.   I did it last year no problem but now I'm getting this same issue.  It's frustrating as TT is not fixing it.

[zawackibrooke]

I had the same issue last year and this year. No resolution from TurboTax or credit karma. I switched and did my taxes through H&R. Very frustrating!

[mbmc]

Does H&R offer advance?