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rocardo42p
Returning Member

Tax Year Prior to 2020: The number for TurboTax to speak to a human being

I revived my federal  tax return but where is my state refund? and its been more than 21 day and i haven gotten nothing 

ChondelLO
Intuit Alumni

Tax Year Prior to 2020: The number for TurboTax to speak to a human being

Each state handles its own returns and processing times vary. To track your state refund please click the link below and select your state.

 

How do I contact my state Department of Revenue? - Community

 

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rocardo42p
Returning Member

Tax Year Prior to 2020: The number for TurboTax to speak to a human being

so both refunds will not arrive at the same time right? how long dose it offten take to receive my state refund?

Tax Year Prior to 2020: The number for TurboTax to speak to a human being


@rocardo42p wrote:

I revived my federal  tax return but where is my state refund? and its been more than 21 day and i haven gotten nothing 


State refunds are a whole different ballgame.  There is no 21-day estimate for state returns. 

 

We don't know what state you are referring to, and there are over 40 state tax agencies, each doing their own thing.  Some states are fairly quick with refunds, while other states can take several weeks as they crack down on detecting fraudulent returns.  You may be able to get an idea about how long it takes in your state from the FAQs at your state's tax agency website as I will mention below.

 

First, if you efiled, be sure your efiled state return was accepted.  You can check by looking in your Online account at the Tax Home.  If accepted, or if you filed the state return by mail, the FAQ below tells how to check on a state refund.

 

TIP:   While you're at your state's tax website, also look for a statement or FAQ that may say about how long it takes to get a refund in your state and how to long to wait before phoning them.  Many states have such information on their websites.

 

FAQ:  How do I track my state refund?

https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571

Tax Year Prior to 2020: The number for TurboTax to speak to a human being

Has anyone got there federal refund that has filed a child???

VictoriaD75
Employee Tax Expert

Tax Year Prior to 2020: The number for TurboTax to speak to a human being

The IRS issues more than 9 out of 10 refunds in less than 21 days. However, it’s possible your tax return may require additional review and take longer. Having a dependent on your return will not affect the time in processing your refund. If you are receiving Earned Income Credit or Additional Child Tax Credit, these refundable credits are subject to the PATH Act and require additional due diligence in processing. This may delay your refund. You can find information regarding the PATH Act in the link below. Use the IRS Refund Tracker tool to track the progress of your refund.

 

PATH Act

 

Where's My Refund

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Tax Year Prior to 2020: The number for TurboTax to speak to a human being

How do I speak to someone 

Tax Year Prior to 2020: The number for TurboTax to speak to a human being


@Slafferty75 wrote:

How do I speak to someone 


Assuming you're using a paid edition of TurboTax, here's how to reach Customer Support.   If you are using Free Edition, it does not include phone support unless upgraded to PLUS for 29.99.   I'll tell you an alternative below.

 

Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week


FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

Or use this contact form to get a phone number, or it may schedule a call back:
https://support.turbotax.intuit.com/contact

 

If you are using Free Edition, you can contact a TurboTax Support agent for free via messaging at Twitter or Facebook.

https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax

Mcshelltucker
Returning Member

Tax Year Prior to 2020: The number for TurboTax to speak to a human being

My refund was sent for deposit on the 2/20/2020 y'all gave me my state taxe on the 2/19/2020 and it was deposit on the 2/19/2020 but you didn't give me my federal refund and it was deposit on the 2/20/2020, I was supost to get it on 2/21/2020 never got it where's my 💰, contact me right away at [phone number removed] my name is mcshell tucker

Tax Year Prior to 2020: The number for TurboTax to speak to a human being


@Mcshelltucker wrote:

My refund was sent for deposit on the 2/20/2020 y'all gave me my state taxe on the 2/19/2020 and it was deposit on the 2/19/2020 but you didn't give me my federal refund and it was deposit on the 2/20/2020, I was supost to get it on 2/21/2020 never got it where's my 💰, contact me right away at [phone number removed] my name is mcshell tucker


TurboTax does not receive or send any type of tax refund, federal or state.

 

Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

 

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

 

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

Kalia1018
New Member

Tax Year Prior to 2020: The number for TurboTax to speak to a human being

I can't get into my account

Kalia1018
New Member

Tax Year Prior to 2020: The number for TurboTax to speak to a human being

[phone number removed]

Kalia1018
New Member

Tax Year Prior to 2020: The number for TurboTax to speak to a human being

I can't get into turbo my daughter say im locked out

Kalia1018
New Member

Tax Year Prior to 2020: The number for TurboTax to speak to a human being

Need to speak with someone

WKins2
Expert Alumni

Tax Year Prior to 2020: The number for TurboTax to speak to a human being

Click the following TurboTax FAQ to determine what number you need to call based on what version of TurboTax you are using: https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

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