Refund Processing Fee - Federal Return

[xmasbaby0]

@Fedup Bill You do not have to use "refund processing"----that is a fee that is charged when you choose to pay your TurboTax fees from your federal refund instead of paying upfront with your credit or debit card before you e-file.   The "refund processing" fee is paid to the third party bank that receives your federal refund from the IRS, takes out the fees to pay TurboTax and sends the rest of the refund to you.   

 Pay upfront BEFORE you file --- pay using a credit or debit card.

[Mandy_Lucas]

I have the same issue this year. 

[DoninGA]

@Mandy_Lucas What issue?  There are several issues posted on this thread.

[user17725680660]

Concerned about the SBTPG intrusion into the refund process. I don't recall this in the past.

[user17725680660]

It's not so much a state filing fee, but a refund process where it appears the refund is diverted to a secondary bank.

[user17725680660]

is there some sort of default step we are missing to avoid the SBTPG??

[DoninGA]

@user17725680660 Yes, instead of using your federal tax refund to pay the TurboTax account fees, pay the fees with a credit or debit card.

See this for removing the pay with refund option - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/remove-pay-refund...

[felicia0855]

Unfortunately they do not make it clear that you can avoid the $40 fee by paying with a credit card instead of taking it out of your refund. Quite the rip off!!!

[Kapkat]

I was scammed by this as well.  I want this reversed and I will pay for state fee with cc.  It was not made clear.  How do I reverse this?

Shame on Turbo Tax for even having this scam in there

[lglover]

yes cuz they charged us 800.00 on top of the 40.00 fee to efile when i said to take it out of the taxes.

They need to link up with someone else other than Green Dot. Learned a valuable lesson. Wonder if i can claim it on my taxes next year?

[VolvoGirl]

If you haven’t filed yet or your efile rejects you can change it.

How to remove the Pay with Refund fee in the Online version

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-pay-with-my-refund-fees-in-turbot...

For Desktop go back through the File tab slowly and watch what you click on.  There is one screen that can trip you up.

[user17761701917]

This is a rip off. Period. Intuit is scamming users by making ti seem like they are helping you by generously saving you trouble and deducting the fee from your federal refund. Not so. They are discretely heaping an extra fee in top of it and getting to handle your money in their bank account to boot.

PAY THE FEE UP FRONT. DO NOT HAVE THEM TAKE IT FROM YOUR REFUND. SCAM!

[felicia0855]

Yes, I agree. I’m very disappointed with Intuit for allowing this. I didn’t realize until it was too late that I had to pay a $40 fee. 

[user17761701917]

Try though you might by phoning customer service, they will not undo the fee or allow you to pay via credit card once you submit. 

If you are reading this, it's probably too late.

[felicia0855]

If turbo tax did not want to rip us off they would have the statement about the $40 fee for having the money taken out of your refund right next to question asking if you want to pay the fee from your refund. But they don’t.