Over charged!

[ImpuestosAleyAlessy]

I selected the option to complete my taxes myself, which was clearly advertised at $69. However, I was ultimately charged $119. This is unacceptable. 

I was provided with a refund link, but my request was denied without justification. I am being charged for a service I neither needed nor used, which is both unfair and misleading.

Additionally, repeatedly prompting users to select services throughout the process creates unnecessary confusion and appears to lead to unintended charges. I expect a refund for the price difference immediately.

[xmasbaby0]

How can I see my TurboTax  fees? 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbo...

If your TurboTax fees are higher than expected, you can reduce them by removing add-ons     (BEFORE you e-file) :

• Remove Premium Services
• Remove MAX Defend & Restore
• Remove a state
• Remove PLUS Help & Support
• Remove Pay With Your Refund

  No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

  https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9...