Re: Ok, first you will need to click on this link https://sup...

ajv · ‎February 9, 2023

I cannot update my 2022 Business software at all. Error code (404) I have installed 2 superpatches R-15.0 and R-15.1to no avail.

Support by phone has been less than helpful and web site is non-responsive. Current time required to fix is 3 hours and counting. Filing deadline is approaching and I am concerned.

Jahnavi12 · ‎February 11, 2023

Normally I use Turbo Tax every year using a desk top Premier version. This year I decided to use on line and started doing my tax on line. I did not know how to save the file. Yesterday I called Turbo Tax and talked to a lady and I asked how to save. I spent about an hour with her but she could not help me at all. Can I talked to someone who can help me. Please call either my land line phone at [phone number removed] or my mobile phone [phone number removed].

Thanks

Dipten Deb

xmasbaby0 · ‎February 11, 2023

@Jahnavi12 When you use online TurboTax your return is saved automatically. You have to access it using exactly the same account and user ID each time.

Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.

Account Recovery

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

And...luckily for you the filter removed the phone numbers and personal information you were trying to post here on a public website. You are being protected from scammers and identity thieves who would love to call you and pretend to be from TurboTax. Do not post your email or phone number here.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

susmck · ‎February 15, 2023

i dont want turbo tax to go my taxes please remove them from your files

xmasbaby0 · ‎February 15, 2023

@susmck No one has access to your account. No one can remove anything for you. If you do not want to use TurboTax then you can clear it out if you have not registered or paid, and then just abandon the account.

CLEAR AND START OVER -- you can clear it and do not start over

https://ttlc.intuit.com/questions/2586254-how-do-i-clear-and-start-over

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Chapalaura · ‎February 16, 2023

I need to speak to a live person I have few question regarding tax declined

Chapalaura · ‎February 16, 2023

I have been trying to talk to a live person no luck. I don’t like this about turbo tax, I am thinking about not using them no more.😔

xmasbaby0 · ‎February 16, 2023

@Chapalaura

Was your e-file rejected?

You received an email that we cannot see that tells you why your tax return was rejected.

Some rejected returns can be fixed and re-filed. Some have “un-fixable” reasons for the rejection and have to be mailed instead. What is the rejection code or rejection message?

If it was rejected for AGI—-be aware that many 2021 returns took so long for the IRS to process that your 2021 AGI might not be in the IRS system. Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year. The IRS does not see that question and it will allow you to e-file with no AGI question.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

pdp2013 · ‎February 17, 2023

I efiled my Simple Fed return 2022,$0=00 fees. Refund$0=00. Now I want Amendment efile return in 0=00 fees ?

creinhardt34 · ‎February 17, 2023

Hello my name is Chad Reinhardt and I wanted to ask if a CPA person can reach me at [phone number removed] I need some help with my taxes this year

VolvoGirl · ‎February 17, 2023

@creinhardt34

If you are using Turbo Tax Online you can add Live expert help.

How to get LIVE

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-get-turbotax-live/00/27305

Then how to connect to an expert in Turbo Tax Live

https://ttlc.intuit.com/community/expert-review/help/how-do-i-connect-with-a-tax-expert-in-turbotax-...

tom945 · ‎February 19, 2023

what to do when you get figures not final on 1099 from ed jones? Do I go ahead and put it in turbo tax?

TQ81 · ‎February 20, 2023

My Phone number is, [phone number removed]

xmasbaby0 · ‎February 20, 2023

@TQ81 No one can call you from the user forum. The filter removed your phone number from this public website that can be seen by anyone on the internet for your own protection from identity thieves and scammers. What are you trying to do?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

xmasbaby0 · ‎February 20, 2023

@tom945 Contact Edward Jones and ask why the figures are not final and see what they are doing.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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