Need a phone number to talk to a live person

[cscolburn]

I need to talk to someone about e-filing 2 yrs that accidently did not get filed

[DoninGA]

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@cscolburn wrote:

I need to talk to someone about e-filing 2 yrs that accidently did not get filed

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Tax returns for years prior to 2020 cannot be e-filed using TurboTax, they can only be printed and mailed.

Go to this TurboTax website for prior year tax preparation software that can be downloaded and installed on a personal computer - https://turbotax.intuit.com/personal-taxes/past-years-products/

[mcdevitt450]

need to talk to some  on the phone

[DoninGA]

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@mcdevitt450 wrote:

need to talk to some  on the phone

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See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

Or -

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Or -

On every TurboTax web page, including this one, scroll down to the bottom of the page and click on Contact Us

[Clarice1205]

When I enter changes in my turbotax federal software screen the changes are not reflected in the refund/owe window. Please advise.

Thank you,

Marc

[VolvoGirl]

What are you changing?  Some changes might not affect the refund or tax due.  Like if you are already getting back all that you can then more deductions won't change it.

[LucilleO0712]

Please call me.   I need  a manager please.    I already checked with professional tax person and I am entitled to credit from Long term care.      Please help me amend my tax return   without doing the entire year over!!  please help me!!    

[xmasbaby0]

@LucilleO0712 Sorry--no one can call you from the user forum nor do we arrange calls from customer support.   You have to initiate that call yourself.

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.

[LucilleO0712]

I paid for the program.  

[DoninGA]

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@LucilleO0712 wrote:

I paid for the program.  

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Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

[tdstice]

So, this is just a chat session offered for small business guys like me? Not sure that will do me any good.

And, you have a typo in your invitation.  Is this happening on 10/27, or Thursday, 10/28?

"Our team of Experts will be in the TurboTax Community from 9:00am to 5:00pm Pacific Time on Thursday, October 27th ready to tackle your tough questions and engage in conversation with you."

[xmasbaby0]

@tdstice The ask the expert event is happening today--now---use this link and then click the blue bubble that says Ask a Question

https://ttlc.intuit.com/community/file-with-turbotax/discussion/02/asktheexperts

[wtplattiii]

Phone number please.

[xmasbaby0]

@wtplattiii Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.

[DoninGA]

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@wtplattiii wrote:

Phone number please.

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To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax