MSVCP140.dll was not found when trying to run set-up.exe on 2023 home and business

[19-63]

CD will not load due too message MSVCP.dll message on screen.

[CatinaT1]

See if this helps: Troubleshoot installation and running TurboTax for Windows 

If not, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service  

[bdw1129]

Set up will not run. Message says MSVCP140.dll cannot be found. I am running Windows 10. What no I need to do?

[Cynthiad66]

Troubleshoot for Windows Installation on Turbotax

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@bdw1129 

[dmertz]

The solution is provided earlier in this thread.  Read the previous posts.

[lefflerp]

I have used Turbotax for many years.  I purchased the program and this year \i could not load because \i had Windows 10 32 bit which always worked in the past.  I have a new computer with Windows 11 Pro.  With TurboTax disk in drive, it will not load program and gave the message above

[CatinaT1]

As dmertz suggests above: 

The TurboTax installation is missing the x86 version of the Microsoft Visual C++ Redistributable package:

https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

[SreenuPrabhaGMAl]

Not sure why Turbotax is making products like this, got similar problem for Tubotax premier 2023 this year. I am long time customer I never had issues with CDs installation until last year (TY-2022) with the same computer. Turbotax should thoroughly test technically before releasing products. hhmmmmm 

I know there are tech-fixes on web, but - why does any one go for those tech fixes when spending $100+ bucks genuinely?  

Not acceptable for legit buyers.

[PerTurbedRon73]

Same problem on TurboTax Premier 2023 brand new CD.

[VAnn52]

Now I have an account for turbotax23. Please tell me how to fix MSCVP140.dll

[ee-ea]

The TurboTax installation is missing the x86 version of the Microsoft Visual C++ Redistributable package:

https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

[bonkal]

My cd will not download and I have been working on this for hours and hours  never had this problem in 15 years of using turbotax I keep getting two messages  Could not download because MSVCP140.dll and VCRUNTIME140.dll is not install try running the program again.  What is this about and how do I install those two programs and where are they.  They must have been in my computer last year because I used TurboTax and everything installed perfectly.  What can I do..   Should I just leave Turbo Tax and find another program.

?  I have used this for a long time but this is ridiculous. and it keeps taking me in a circle trying to get me to purchase another installation online?  This is so Frustrating ..  Does turbo tax have any people you can talk to or are they strictly relying on the community?

[PerTurbedRon73]

NOTE TO ALL:  TurboTax 2023 Premier only installs on 64bit Windows 10.  It will not install on 32bit Windows 10.  

[zyyt]

my new 2023 Premier disc wont auto install      error message MSVCP14.dll not found is coming up . how can this be corrected ?

[finally-retirede]

I want to load TT H&B on a CD with never going on line and get my updates and [free] state tax in a download. In recent years I used to do this by calling TT and telling them my license and downloading it on another, more secure, computer. This year they [TT] stopped this. I do not know if this is the only way to get nearer to what I wanted, but this is what I did. So, there is this bug with CD. Followed direction on link <https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/bought-cd-computer-cd-d...>. Then tried to load from CD. Needed to uninstall TT first. I updated it. I started TT but did not have previous tax info available to import. Had to start TT and save a return. Went to state tax tab, downloaded s/w. Saved a return. Saved info has no other personal information, except H&B license number, my email, my phone number. [Which I cannot, but want to avoid. I would not be posting except I want their help with their s/w and I want TT to figure out how they can feel secure that I am paying for their s/w without having to reveal my identity.] I have been using their s/w since the early 90's, except when they started making us give up our identities. Their CEO promised that that policy would be stopped. Since then, they have brought back a little bit at a time.