I want to load TT H&B on a CD with never going on line and get my updates and [free] state tax in a download. In recent years I used to do this by calling TT and telling them my license and downloading it on another, more secure, computer. This year they [TT] stopped this. I do not know if this is the only way to get nearer to what I wanted, but this is what I did. So, there is this bug with CD. Followed direction on link <https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/bought-cd-computer-cd-d...>. Then tried to load from CD. Needed to uninstall TT first. I updated it. I started TT but did not have previous tax info available to import. Had to start TT and save a return. Went to state tax tab, downloaded s/w. Saved a return. Saved info has no other personal information, except H&B license number, my email, my phone number. [Which I cannot, but want to avoid. I would not be posting except I want their help with their s/w and I want TT to figure out how they can feel secure that I am paying for their s/w without having to reveal my identity.] I have been using their s/w since the early 90's, except when they started making us give up our identities. Their CEO promised that that policy would be stopped. Since then, they have brought back a little bit at a time.
