Mac TurboTax 2024 won't start

[realkato]

The Mac TurboTax 2024 desktop application doesn't start up correctly for me. After launching, it says the application is up-to-date, then it says no tax forms updates are required, then it prompts me to login to my Turbotax/Intuit account. I enter my credentials, but then I just get a screen with spinning blue dots.

TurboTax Mac application stuck 

If I quit and launch again, it hangs again with a blank screen. The AI support chatbot suggested I delete Intuit-related keys from my keychain and delete preferences from the "Library/Application Support/TurboTax 2024" folder. I did that, but the original problem recurs when I try again. I have no issues when trying to sign in to TurboTax on a web browser.

I'm running on an M2 Mac with MacOS Sequoia 15.2. Anyone else encountering this issue, and are there any workarounds?

[lokalemom]

I have the same issue.  M1 Mac MacOS Sequoia 15.2.  Bought from Costco and trying to install.  Entered my Intuit credentials and my Mac password when it asked for that...don't remember the order.  Does the check for updates...and won't go past the white screen with Cancel.  I can see the menu, but can't find anything there where I might try to put activation code that it never asked for.  Really need to get it installed to calculate my estimated payment for the 15th!  Hopefully someone can help!

[lokalemom]

also...have used the same software for 3 years on this computer with no issues!

[GaryM5096]

Same issue, on a Mac Mini with the same OS.  Will launch and update, then closes.  Need a fix Intuit!

[GaryM5096]

I have used it with no issues starting last December, but now it's now working with the latest macOS.

[CatinaT1]

Here is a couple FAQs that might be helpful for MAC: 

Troubleshooting TurboTax for Mac Desktop installation and updating issues

How do I transfer last year's return into the 2024 TurboTax